Divamani Wickremasingha

Experience

• 

  ISP Lanka

  May 1996 - May 1997

  Support Technician

  o Installed and maintained Internet services at consumer homeso Technical support o Assist Internet Café users

• 

  Comprise Technologies, Inc.

  Nov 2002 - now

  o Manage team of project managers o Create, maintain and improve processes used in project implementations. o Manage Implementation of SmartPay credit card processing gateway, kiosks, Point of sale systems, time/print management , wireless print application.o Systems Analysis of Client’s requirements and cultivate individualized project plan. o Manage the implementation of systems developed and sold by Comprise Technologies in single and multi site locations up to 95 sites , with varying number of workstations from 10-800.o Evaluate and analyze client networks to implement system to meet client’s requirements o Coordinate with client, vendors and Comprise’s operations team to create solution ideal for customero Implementation of system which includes Windows Servers, MS SQL, ISA, on servers, workstations in domain, clusters, and P2P environmentso Configure printers and other peripheral devices over TCP/IP, Local and other connectionso Train clients, staff and administrators on utilization and maintenance of system in classroom configurations or individual training sessions. Train in person or by utilizing remote training tools such as gotomeeting, webex. Other responsibilities:o Key member of product design team. Design team is responsible for creating feature additions to new releases of products. o Responsible for creating and maintaining infrastructure for secure credit card processing gateway.o Responsible for creating and maintaining policies and procedures to maintain Level 1 service provider status for PCI Show less o Installation of systems developed and sold by Comprise Technologies in single and multi site locations up to 95 sites , with varying number of workstations from 10-800.o Implementation of product which includes Windows Servers, MS SQL, ISA, on servers, workstations in domain, clusters, and P2P environmentso Install and configure wireless applianceso Install and configure proxy based and appliance Web content filters. (Appliance filter is the Trustwave product line)o Configure printers and other peripheral devices over TCP/IP, Local and other connectionso Train clients, staff and administrators on utilization and maintenance of system in classroom configurations or individual training sessions. Train in person or by utilizing remote training tools such as gotomeeting, webex. o Troubleshoot and resolve any issues when on call for tech support. Show less

  • New Product Development Manager

    Jan 2017 - now

  • Director of Implementation

    Sept 2008 - Jan 2017

  • Installer / Trainer

    Nov 2002 - Aug 2008