Chethan Prakash

Experience

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  Ericsson

  Jan 2013 - Apr 2016

  Engineer

  • Project: Bharti Postpaid MBCWork Responsibilities:  Configuration of postpaid plans in tariff as a part of Postpaid MBC solution for Bharti Airtel Configuration of Advanced Shared Accounts (Shared offer and Provider offer) Troubleshooting of configuration related postpaid issues• Project: Bharti FDP (Feature Delivery Platform)Work Responsibilities:  Configuration of *129 Store Products for Data, SMS and Voice Products Configuration of Recharge Card groups, Top-ups, Balance and Validity• Project: Business Configuration DistributionWork Responsibilities:  Configuration of BCD Server to replicate changes of Primary SDP to all Secondary SDP Clearance of SDP exceptions• Project: IN PCN (Ericsson Charging System Product Configuration)Work Responsibilities:  Configuration of Recharge Card groups, Top-ups, Balance and Validity in Account Information & Refill node Troubleshooting of level-2 configuration issues related to AIR, VS and SDP BCD functionality readiness in all secondary SDPs Configuration of Policy and QoS definitions for Data products Direct customer dealing and product negotiation Solution oriented approach, providing effective, usable and innovative solutions in practical scenario like Troubleshooting of Revenue Assurance Issues Configuration on SDP for Tariff planning and testing of new feasibilities and products. Configuration of VAS short codes and new number series Outage analysis, extract improvement plans and ensure implementation of improvement plans. Providing RCA to Customer for any kind of Revenue Related Issues Migration of USSD traffic from SMS to Mcarbon Servers Creation of New Tariffs, New Service Classes as Plans and Account & Timer Offers to provide benefits to a segment of customers Show less

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  Idea Cellular Ltd

  Apr 2016 - Oct 2016

  Assistant Manager

  • Project: MBCWork Responsibilities:  MBC integration of all Idea circles. Configuration of MBC products in IN Ericsson charging system. Configuration of Policy and charging rules in SDP and SAPC(PCRF) and integrating SDP and CCN with SAPC.• Project: Integration of New IN nodes Work Responsibilities:  Integration of new IN nodes like SDP, CCN Performing Acceptance Test for new nodes at IN.• Project: Operation and MaintenanceWork Responsibilities:  Handling 9 circles of postpaid and 8 circles of prepaid subscribers of Idea Working on various IN nodes like SDP (Service Data Point), CCN (Charging Control Node), AIR (Account Information and Refill), ECMS, OGW, EMM, VS, NGVS New Product definition & Configuration in SDP, ECMS, AIR & other nodes according to the marketing requirements. Data product configuration for various plans like facebook pack, Watsapp pack and various fixed validity packs Operation and maintenance tasks in SDP including User Accounts Management, Tariff creation, Service class creation, tariff plan modification, Subscriber Administration Operation and maintenance tasks in ECMS including Product configuration related changes Operation and maintenance tasks in AIR Refill Profile ID creation in Refill Segmentation, creating and uploading batch files for bulk offer ID assignment, changes in USSD text messages as per the service classes etc.  Interaction with R.A for product validation, customer care to analyze the Customer Complaints, CSR's Performing daily, Weekly and monthly system health-checkup, disk space management etc. General Health check and routine O&M for all CS5.0 IN Nodes including SDP, AIR, and ECMS Coordination with Ericsson Local Support for CSR's and for any planned activity Troubleshooting of problems related to all IN Nodes Fetching the CDRs/logs (Call detail report) from server using Secure CRT & X-shell Show less

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  ISON Technologies - Leading IT Company in Africa and Middle East

  Oct 2016 - Jul 2018

  Senior Engineer

  • Project: Etisalat Nigeria BES (Huawei Technologies Co.,Ltd.)Work Responsibilities:  Working into the IOT, Sanity and E2E Testing of Huawei BES (Digital CRM) modules. Working on Web Service, SOAP, HTTP Protocols and Interfaces. Understanding Customer FRS (Functional Requirement Specification) and ISD (Interface specification document) and performing Test Cases Raising Defects to the Development Team in IRTT tool. Regression testing of Defects Configuration of Offerings in Huawei BES. Working on the PL/SQL developer tool for connecting to the BES DBs and querying different subscriber data. Show less

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  Ericsson

  Jul 2018 - Nov 2020

  SRF IN Engineer

  Project: MTN Zambia and MTN Ivory CoastØ Feasibility study of the new Products (PCN) based on the requirement gathered from MTNØ Design and configuration of new products which includes Provisioning, Usage and Notification configuration on SDP RMA, SMA, AIR RMA and AVIM.Ø Configuration of PAM, Refill, Offer Driven Rating, Multi-purchase resources, Advanced Shared Accounts, DSC, Bonus, EOCN, Short Codes, CUG.Ø Configuration of Mobile Money Transaction Fees, Commission and BonusØ Configuration and coordination of CIS USSD Menu.Ø Coordinating with the 3rd party teams for design and configuration of productsØ Successfully implemented the bundles for ReachMe App which is a voice-over data solution providerØ Successfully implemented Data Rollover functionality for all the data bundles. Show less

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  Tech Mahindra

  Nov 2020 - now

  Senior Software Engineer

  Project: KDDI 5GC (NOKIA Client)Ø Installation of Nokia Converged Charging (NCC 21.3)Ø Installation of Patches SP1, SP2 etc.Ø Integration of NCC with other NE like NRF, SCP, PCF, SMF, NETACTØ Bundle, Charging Service, Counter, Threshold, Charging RSV, NRF, Custom Data, Lifecycle and Diameter Configuration of NCCØ Applying Work Arounds to complete integrationØ Integration, Platform, VNF and Functional testing of NCCØ Troubleshooting of NCC integration and NCC Features.Ø Functional testing of new NCC features.Project: KDDI 4G (NOKIA Client)Ø Installation of SPS 19.9Ø Installation of Patches SP4Ø Integration of SPS with other NE like FlowOne and PGw,Ø Bundle, Charging Service, Counter, Threshold, Charging RSV, Custom Data, Policy RSV, Mapping tables, Lifecycles and Diameter Configuration of SPSØ Integration and Functional testing of SPS (Policy and Charging) Show less