Anam Farooqui

Experience

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  Microsoft

  Jul 2019 - Nov 2021

  DLP Engineer

  Microsoft Technical Support Engineer specializing in Data Loss Prevention (DLP) and Azure Information Protection (AIP), provided expert technical assistance and guidance to ensure seamless deployment and ongoing support for our customer‘s data security needs.◆ Provide technical support for DLP and AIP solutions to Microsoft customers.◆ Troubleshoot and resolve technical issues related to DLP policy configuration, incident investigation, and AIP labeling.◆ Conduct customer education sessions and workshops on DLP and AIP capabilities and best practices.◆ Assist customers in configuring and optimizing DLP policies to meet their data protection and compliance requirements.◆ Lead incident response efforts for escalated DLP and AIP-related issues, coordinating with internal teams and stakeholders.◆ Maintain a knowledge base of known issues, troubleshooting steps, and best practices for DLP and AIP support.◆ Assist customers in achieving and maintaining compliance with industry regulations and standards through effective DLP and AIP implementation.◆ Collaborate with other Microsoft teams to ensure alignment and consistency in delivering DLP and AIP solutions and services.◆ Engage with Microsoft engineering teams to address complex technical challenges and enhance product capabilities.◆ Prioritize and manage incoming support cases related to DLP and AIP solutions.◆ Develop custom sensitive information types (SITs) and policy rules for customers based on their business needs.◆ Assist customers in understanding DLP policy enforcement options and AIP labeling requirements.◆ Conduct regular follow-ups with customers to ensure the successful resolution of DLP and AIP issues and address any remaining concerns.◆ Analyze trends in customer support tickets to identify recurring issues and proactively implement solutions or enhancements.◆ Collaborate with the Microsoft community to share knowledge and best practices for DLP and AIP implementation and support. Show less

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  Cognizant

  Dec 2021 - Sept 2023

  Cyber Security Engineer

  Microsoft L2 Consulting Specialist with subject matter expertise implementing security controls and threat protection, managing and protecting sensitive data in endpoint and cloud environments as part of an end-to-end infrastructure.◆ DLP Policy Implementation: Developed and implemented Microsoft DLP policies to safeguard sensitive data across Microsoft 365 applications, including Exchange Online, SharePoint Online, and OneDrive for Business.◆ Custom Sensitive Information Types and Labels: Configured custom sensitive information types (SITs) and labels tailored to company-specific data protection requirements.Compliance Management: Conducted regular audits and assessments to ensure compliance with industry regulations such as GDPR and HIPAA, utilizing built-in compliance templates.◆ Incident Response and Investigation: Managed incident response and investigation workflows using the Microsoft 365 Security & Compliance Center, effectively mitigating data breaches and minimizing organizational risk.◆ End-User Training and Support: Provided hands-on training and support to end-users and administrators on DLP policy best practices and usage of policy tips and notifications.◆ Continuous Policy Optimization: Optimized DLP policies through continuous evaluation and refinement, reducing false positives and enhancing overall effectiveness in preventing data loss incidents.Integration with Azure Information Protection: Leveraged Azure Information Protection for seamless integration with DLP policies, ensuring consistent data classification and labeling across the organization's digital assets.◆ Compliance Reporting and Dashboards: Generated comprehensive compliance reports and dashboards, presenting key metrics and insights to senior management for informed decision-making and strategic planning. Show less

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  Xencia Technology Solutions

  Jul 2024 - now

  Senior Security Engineer