Manu John

Experience

• 

  Malayala Manorama Co. Ltd

  Jan 1998 - Jan 2000

  Other Experience

  Editorial Analyst, Malayala Manorama Daily Newspaper, 2000-2001.Programmer Analyst, Plantation Corp. of Kerala, 1998-2000.

• 

  MACFAST University Library

  Mar 2001 - Dec 2003

  Programmer Analyst

   Developed a computerized tracking and categorizing library management system. Developed, debugged and tested the new system with Visual Basic and Microsoft Access. Assisted with maintaining the availability of the network resources consisting of Windows and UNIX (Solaris) systems. Trained and implemented system for university employees and students to use.

• 

  Guildsoft Private Limited

  Jan 2004 - Jan 2005

  Information System Specialist

  Programmed and developed an open e-forum discussion group website. Program enabled three types of discussion Global, Public, and Private.Developed and tested system using ASP.NET, C# and SQL Server.Provided Network, Tier 3 and Web support administration. Advised management on necessary changes and coordinated efforts to improve website.Responded to user posted questions, news and comments. Users can also read and respond to anything posted of the website. Forum was part of www.keralam.com. Show less

• 

  St.Johns N.R.I Institute

  Feb 2005 - Jan 2007

  Lecturer

   Taught students basic programming skills in COBOL, Visual Basic, and ASP.NET. Provided training and testing for graduate student in Computer Applications. Conducting lectures and preparing the material for graduate and undergraduate students. Researching on different subjects and submitting the research papers to the education management committee. Participate in student recruitment, registration, and placement activities.

• 

  University of Maryland

  Nov 2007 - Aug 2014

  Responsible for data mining and scrubbing of the existing MySoft Telephone Management System (TMS) and preparing data for conversion to the new Pinnacle TMS. This will include; validating and testing GL assignments to university departments and the existing Financial Record System (FRS) to new Kuali Financial System (KFS); validating and testing data and telephony assignments across the university and validating and testing other types of critical information for conversion from the old to new TMS. Responsible for creating documentation for training the various end-users of the new Division of IT billing system, which will include Power User, Back Office User, and Departmental Representatives and TMS direct technical and functional support staff including developers, system administrators, business and service managers, and related support staff. Responsible for Documentation and Crystal Report Development, Generating and publishing reports based on internal and external requirements; Managing access to published reports; Managing import updates from other systems; Developing interfaces to other systems (PHR, FRS, KFS, etc.). Pinnacle Application Administrator, Primarily tasked with supporting the day-to-day transactions. Serves as a primary bridge between IT technical staff and the end-users within the Service Support and Service Delivery Teams. Review Apex Debugger logs to help identify potential performance bottlenecks; Security monitoring; Reviewing Apex Dashboards to ensure optimal end-user performance. Show less Reported directly to the Division of IT Assistant Vice President. Handled accounts payable and receivable, Petty Cash fund management, prepared bank deposits, controlled inventory and maintained equipment and technology.Advanced knowledge of all UM systems including Financial Recording System(FRS),Budget, Procurement web, Payroll System(PHR),Travel Card System(TCS)Involved in Account reconciliation and payment of all invoices also involved in Report generation in MS Excel.Served as a UMD campus primary contact for the Apple Computer purchase also as a Department liaison for communication and networking with Verizon wireless. Experienced in procurement, payroll and Human Resource.Skillfully handled US government Department of Energy grant accounts, knowledge of U.S government circular OMB A-110, A-133 and A-21and payroll transaction.Managed www.slic.umd.edu website updates in Dreamweaver.Responsible for managing office of IT physical and capital inventory for the Division of IT. Show less •Preformed debugging on Law enforcement software used by Maryland, Virginia, and Washington D.C. Police forces using C# and Microsoft Access.Help Desk / End-user support for hardware, software and Windows operating systems. Preformed unit testing and regression testing on the software.Updated programming codes and implemented software changes from user requests using C#. Drafted official documents including contracts and grants documents. Established and maintained electronic records management system for all incoming and outgoing correspondenceUnderstood confidential and intellectual property security requirements. Show less

  • Special Project Coordinator

    May 2013 - Aug 2014

  • Project Coordinator

    Nov 2007 - Jan 2014

  • Finance and Administrative Coordinator

    Jun 2008 - Mar 2012

  • Coordinator

    Nov 2007 - Jun 2008
• 

  Texas Advanced Computing Center (TACC) , UT Austin

  Aug 2014 - Jan 2020

  Project Management

  Responsible for assistance to project leaders in managing, executing, budgeting, planning, communications, personnel resourcing, workflow, level tracking and reporting. Establishing goals and maintaining timelines, and ensuring that staff and resources are directed efficiently toward achieving the goals of center projects.Highly organized, self-starting, and has an interest and knowledge of science and computing. Interaction with project management software tools and other business support systems, coordinating and attending meetings, setting agendas, and coordinating and communicating action items; Maintenance of complex spreadsheets and tracking project plans in support of center project management efforts; Recommendation of new policies and procedures for improvement of program activities and project management at the center and development and implementation of standards for attainment of program goals and objectives; Assisting research staff, principal investigators, and project managers in the preparation and submission of research proposals to sponsoring agencies and organizations; Coordinating and facilitating the internal review and final approval process for proposals prior to submission to the sponsors; and Administrative duties such as event planning and travel management. Show less

• 

  U.S. Department of Veterans Affairs

  Jan 2020 - now

  Information Technology Project Manager and Contracting Officer Representative

  • Attend meetings and serve as SME for integration and Compensation and pension(C&P) application• Provide reporting to senior management on the current state of integrations and any issues that are causing delays with integrations or that integrations causing on dependent system.• Work with system owners to ensure recurring integration outages are addressed and POAs are developed.• Liaison between the business and partners within Veterans Department.• Support VBMS (Veterans Benefits Management System)-Exam Management Project.• Assist in partner requests for C&P technical resources, providing resources ensuring that the proper resources are provided with the goal of minimizing the technical resources time away from their normal duties.• Work with business partners to ensure business needs and concerns are addressed and documented.• Address issues escalated to the program level and provide reporting on the status of resolutions.• Consult with system owners and partners to determine needs and implement solutions.• Synthesize with internal program management, engineering, and third-party vendors. • Schedule incoming work, providing cost and estimate time.• Develop and establish efficient partner relationships.• Assess current procedures to accomplish C&P goals.• Manage integration plans, policies, and procedures.• Define integration requirements from architectural specifications. • Review integration plans, integration reports and test procedures.• Review and approve integration documentation and procedures.• Work with business partners to ensure business needs and concerns are addressed and documented.• Address issues escalated to the program level and provide reporting on the status of resolutions.• Coordinate releases and IEPD changes between partners to ensure development and release are done so that downtime and errors do not occur. • Work closely with DOD, HAIMS and DAS. • Act as a POC for VBMS- EMS- Cerner Integration Project. Show less