Parag Bhide

Parag Bhide

Technical support representative

Followers of Parag Bhide126 followers
location of Parag BhidePune, Maharashtra, India

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  • Timeline

  • Skills

    System testing
    Manual testing
    Test cases
    Test planning
    Software quality assurance
  • About me

    10 Years of experience in Black-Box and Grey-Box Testing with Strong Knowledge in Data Archiving, E-Discovery and Backup Domain. Experienced Software Quality Assurance with a demonstrated history of working in the computer software industry. Strong quality assurance professional skilled in System Testing. My Capabilities: Data Archiving, E-Discovery, Backup Domain, Cloud Computing & Customer-facing job functions.

  • Education

    • Maharashtra Institute of Technology

      -
      Diploma in computers english
  • Experience

    • Veritas software india pvt.ltd

      Mar 2005 - Aug 2006
      Technical support representative

      • worked as a tech support engineer for backup exec.• participation in support forums.• writing tech notes for critical issues.• training new joiners.• be certification

    • Symphony Teleca

      Aug 2006 - Aug 2010
      Senior product engineer

      • worked on qa of netapp vfilers & san solutions which includes fcp and iscsi solutions.• responsible for stress and performance testing of netapp filers using xfun and torture tool.• monitoring and sending reports of stress testing.• was involved in setting up the lab for netapp filers for high availability solutions.

    • Symantec

      Aug 2010 - Sept 2013
      Sqa engineer

      • performed a wide variety of different tests against functionality, usability, design and regression testing.• reviewing and analyzing functional specifications and product documentation.• writing and reviewing test plans by including test scenarios, test cases, testing environments, system configurations.• participating is support forums.• worked on sql, domino, enterprise vault, netapp products & sharepoint.

    • Veritas Technologies LLC

      Sept 2013 - now
      Sr.sqa engineer (customer focus team)

      • exposed to multiple products like veritas e-discovery platform, enterprise vault, velocity, data insight, iris, cloudpoint & ev cloud.• responsible for delivery of hotfixes and cumulative hotfixes across multiple product versions.• taking part in support calls and meeting for diagnosing of customer escalations and reaching to the root cause.• understanding production deployment, look for improvements and provide feedback to the engineering team.• recently started working on ev cloud, participating in deployments, diag and triage of jira's and defect verifications. show less

  • Licenses & Certifications

    • Microsoft Certified Systems Engineer (MCSE)

      Intel Training Institute
    • Certified VERITAS Professional

      Veritas Technologies LLC
      Mar 2005
    • AWS

      Amazon Web Services (AWS)
      Mar 2017