Parag Bhide

Experience

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  Veritas software india pvt.ltd

  Mar 2005 - Aug 2006

  Technical support representative

  • worked as a tech support engineer for backup exec.• participation in support forums.• writing tech notes for critical issues.• training new joiners.• be certification

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  Symphony Teleca

  Aug 2006 - Aug 2010

  Senior product engineer

  • worked on qa of netapp vfilers & san solutions which includes fcp and iscsi solutions.• responsible for stress and performance testing of netapp filers using xfun and torture tool.• monitoring and sending reports of stress testing.• was involved in setting up the lab for netapp filers for high availability solutions.

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  Symantec

  Aug 2010 - Sept 2013

  Sqa engineer

  • performed a wide variety of different tests against functionality, usability, design and regression testing.• reviewing and analyzing functional specifications and product documentation.• writing and reviewing test plans by including test scenarios, test cases, testing environments, system configurations.• participating is support forums.• worked on sql, domino, enterprise vault, netapp products & sharepoint.

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  Veritas Technologies LLC

  Sept 2013 - now

  Sr.sqa engineer (customer focus team)

  • exposed to multiple products like veritas e-discovery platform, enterprise vault, velocity, data insight, iris, cloudpoint & ev cloud.• responsible for delivery of hotfixes and cumulative hotfixes across multiple product versions.• taking part in support calls and meeting for diagnosing of customer escalations and reaching to the root cause.• understanding production deployment, look for improvements and provide feedback to the engineering team.• recently started working on ev cloud, participating in deployments, diag and triage of jira's and defect verifications. show less