Swathi Balaji

Experience

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  Terrarium

  Jun 2020 - Jun 2021

  Founding Designer

  Co-Founded a multi-platform e-learning Augmented Reality (AR) app to simulate a plant-nurturing system which won a state government grant of $10,000 for successfully demonstrating an innovative alternative to Learning Experience (LX) through game-based learning.

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  Cerner Corporation

  Jan 2021 - Aug 2022

  UI Engineer

  Spearheaded the front-end development of Stratum Portal, an enterprise application focused on automating the transformation of data to a cloud platform. Gained proficiency in Sprinboot, Rest API, JUnits, React, Javascript, Enzyme, Jest, RTL, and Selenium. Steered the UX design and development to increase user engagement. Drove key promotional content management and knowledge transfer sessions by creating explainer videos and KT content. Engaged in on-call maintenance of nightly activities for the organization. Show less

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  University of Washington

  Sept 2022 - Jun 2023

  Graduate Student Research Assistant

  Worked for the I.D.E.A.S (Inclusion, Diversity, Equity, Accessibility, Sovereignty), I support activities that enable historically underrepresented communities to be heard and get the help they need in the education system to become pioneers in tech.

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  YouthCare Seattle

  Jan 2023 - Mar 2023

  Graduate Product Designer

  Redesigned 23 pages, with an aim to elevate donations, and recruiting volunteers for a Seattle youth shelter. Conducted qualitative and quantitative research by utilizing methods like card sorting and focus groups. Steered IA revamp and visual brand redesign through a high-fidelity prototype. Created a 50-component design system. Recognized by the communications team and CPO for fostering cross-functional collaboration.

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  Samsung Electronics

  Mar 2023 - Jun 2023

  Graduate UX Analyst

  Conceptualized a usability study on the Galaxy Z Flip 4, resulting in the discovery of 3 key design suggestions. Streamlined seven in-depth user interviews that influenced 60% design improvements in the new Flip 5.

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  ICIMS

  Jun 2023 - Aug 2023

  Product Design Intern

  Redesigned the PaaS Onboarding Portal, catalyzing a $5 million revenue surge through strategic UX enhancements.Conducted and translated A/B test insights into mockups and prototypes, while contributing to 3 UI and Design system refinements.Spearheaded design critique sessions among design, engineering, and QA teams.

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  Pendulum

  Jan 2024 - now

  Graduate Product Designer

  Reimagining the B2B experience for C-suite risk analysts who encounter mental fatigue while scraping through social media platforms to analyze brand identity and threats.