Natasha Kohlman

Experience

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  Amcal

  Feb 2015 - Feb 2017

  Pharmacy Assistant

  As a pharmacy assistant I worked in the scripts in counter and at the front desk to process payments.- Provided advice on healthcare issues regarding weight loss, vitamin support, headaches, children's health, beauty, wound care etc- Exercised critical thinking in patient care- Attained Guild online learning modules and certificates on a range of health topics- Completed support the supply of pharmacy medicines and pharmacist only medicines

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  The Brass Compass

  Aug 2017 - Sept 2018

  Front of House

  - Assisted in new employee training and management- Executed customer service, cocktail making, waitress duties, food serving and preparations, cash handling and function preparations- Executed coffee making skills such as grind tests, milk temperature and frothing control and perfection of different coffee types e.g. lattes, flat white, cappuccino- Administrated team leadership and team work where needed to meet expectations of the customers and handling conflict control where needed Show less

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  Dr Tullys Espresso Bar

  Oct 2018 - Feb 2019

  Barista and Waitress

  - Demonstrated abilities in customer service, food preparations, coffee grinding, grind and pour tests and coffee making to ensure perfect taste and temperature- Produced 100 plus coffee orders a day- Demonstrated health, cleaning and safety protocol in food preparation and cooking to ensure meals were of the highest standard- Communication and teamwork abilities to confirm employees were on track in completing tasks, producing customers orders as a team and issue resolution regarding quality of service, food or coffee Show less

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  The Hairy Goat

  Apr 2019 - now

  Bartender and Front of House

  As a part of my work at The Hairy Goat which is tapas and cocktail bar part of the hospitality industry i undertake these task:- Performing waitress and bar tending tasks such as customer service, creating large accounts of cocktails, running food, adhering to customers needs, cash handling, cleaning and stock replenishment- Exhibiting interpersonal communication skills both in person and via phone, tailoring responses to each customers needs and being welcoming, friendly and attentive- Executing active listening to each customers needs- Equipping teamwork and organisational skills as I need to work together with other employees to update them on changes in the restaurant, help out with any concerns, tasks or questions and resolve issues- Attending to the restaurant with ranges of up to 60 customers in one sitting and upstairs functions of up to 100 people- Accomodating customers needs and making sure to check up on them every 15 minutes to ensure satisfaction Show less

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  Glenelg and Southern Grampians LLEN

  Mar 2021 - Dec 2023

  Youth Program Coordinator
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  South West Healthcare

  Feb 2023 - now

  Health Promotion Officer