Eddie Shelton

Eddie Shelton

Technical Support

Followers of Eddie Shelton554 followers
location of Eddie SheltonWest Palm Beach, Florida, United States

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  • Timeline

  • About me

    A ambitious exuberant individual set on cultivating dreams for organizations starting with each person

  • Education

    • Saint Augustine’s University

      2010 - 2015
      Bachelor of Science (BS) Computer and Information Systems Security/Information Assurance
    • Saint Augustine’s University

      2010 - 2014
      Bachelor's of Science Computer/Information Technology Administration and Management

      Activities and Societies: Phi Beta Sigma Fraternity Incorporated Beta Xi Chapter, apart of the Track & Field team. Full time student/athlete, majoring in computer information systems.

  • Experience

    • SoftPro

      Jan 2015 - Jul 2016
      Technical Support

       Ensure clients’ needs are met in a timely and cost effective manner. Manage call flow and respond to technical support needs of customers. Identify and solve technical issues with a variety of diagnostic tools.

    • Lenovo

      Jul 2016 - Nov 2017
      Small and Medium Business Account Manager

      - Uncovering opportunities through selling Lenovo products, services, and solutions to clients through inbound and outbound phone calls while focusing on the benefits of the full catalog of Lenovo products and selling against the competition. - Champion the innovative power of our products by driving sales with key customers to achieve revenue & profitability objectives.- Configure, price, negotiate and quote sales solutions as well as provide, proactive follow - up, product information and overall account support via the telephone.- Develop strategies to help new and existing customers find and implement the best solutions. Show less

    • Carolina Office Systems

      Nov 2017 - Sept 2021
      Sales Account Executive

      - Outside sales with an inside aspect- Managing a team of specialist in a specific territory to achieve a quota- Prospecting new business while efficiently maintaining a large account database - Conduct product demonstrations for existing and new clients- Perform quarterly business reviews with c-level executives

    • Effectv

      Oct 2021 - now
      Advertising Account Executive
  • Licenses & Certifications