
Dr. Sapna Patel
Customer Relationship Management Intern

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About me
Asset Management Analyst • D&T Business Management
Education

Mansarovar Dental College
2012 - 2018Bachelor of Dental Surgery Dentistry 1st with DistinctionActivities and Societies: Badminton Tournament Winner

IIHMR University
2019 - 2021Master of Business Administration - MBA 1stActivities and Societies: Badminton, Volunteered for college activities
Experience

CocoonHospital
Aug 2020 - Jan 2021Customer Relationship Management Intern
Narayana Health
Sept 2020 - Dec 2020Summer Trainee
Babylon
Mar 2021 - Apr 2022Business Analyst•Helped in requirement gathering by coordinating meeting with medicalstakeholders and hospital department leads.•Involved in analysing the requirements and mapping technical dependencies of an internal hospital process.•Responsible for creating and maintaining the departmental product backlog•Involved in acceptance criteria for product requirements, working with IT team toensure the requirements are fully met and validated•Providing demos to the hospital stakeholders at the end of each software cycle•Co-ordinating and facilitating UAT testing with medical experts to ensure the productmeets user expectations•Providing regular status updates to hospital director Show less

Pearson
Sept 2022 - nowAsset Management Analyst
Dec 2023 - nowAssociate Project Manager | Business Analyst
Sept 2022 - Nov 2023
Licenses & Certifications
- View certificate

Data Analytics for Lean Six Sigma
Universiteit van AmsterdamJan 2021
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