Chadley Miles La Meyer

Experience

• 

  Timberland

  Feb 2008 - May 2009

  Casual
• 

  Rockport

  Jun 2009 - Feb 2011

  Sales Associate
• 

  TFG (The Foschini Group)

  May 2011 - Jul 2012

  Sales Assistant
• 

  Adidas

  Aug 2012 - Sept 2015

  Till Procedure:Opening tillsEntering float Completing the banking of the previous day, capturing it on the system and filling itSending the banking off to the district manager and sending it to the district managerProcessing sales (cash and card)Processing refunds (cash and card)Processing exchanges (cash and card)Processing staff purchases (cash and card)Processing discounts (e.g.: shop soiled goods, bulk sales, etc.…)Cash up Procedure:Cashing up tills Making sure the money balances Filling out the deposit book, bag and envelop Dropping the money into the safeExecuting the end of day statement Updating the banking scheduleSending updated schedule to the necessary recipients Stock handling Procedure: Warehouse shipment Procedure:Receiving the boxesChecking that the Adidas tape and seals are not tampered with.Getting the paperwork of the shipment Checking the stock with the scannerDouble checking the system to see that all units are accounted for Posting the stock onto the systemIssuing the stock (size curves) to the necessary persons and packing the rest away in the stockroomCapturing the information onto the system (excel) and filling it Discrepancy Procedure:Double checking the boxWriting out the discrepancy note Sending the discrepancy note to H/OKeeping the stock one side so that it doesn’t go onto the sales floor in errorFollow through with H/O instructions on what to doCapturing the information onto the system (excel) and filling it Stockroom Procedure:Maintaining a safe stockroom environment Keeping the stockroom neat and tidy Maintaining the apparel and footwear in order so it’s easy to find items from the stockroom Packing away of new stock that comes in (footwear and apparel) Show less

  • Sales Associate

    Mar 2013 - Sept 2015

  • Flexi

    Aug 2012 - Mar 2013
• 

  PUMA Group

  Oct 2015 - Nov 2017

  Directly responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service.Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.Responsible for recruitment, training, development and succession of high performing, results driven Associates and Management.Prepare and administer timely and accurate performance appraisals for each member of the store team.Hold each member of the store team accountable to meeting / exceeding company expectations through weekly productivity conversations, daily coaching in the moment, performance recognition, and performance action notices as necessary.Spends 85% of their working time on the sales floor engaging with consumers, selling, and coaching employees.Responsible for ensuring training programs, both Domestic and Global (required per the role), are successfully completed to drive results within the store. Implement, manage and monitor Loss Prevention education, training and awareness programs.Directly responsible for Loss Prevention and Operational compliance within store.Communicate, manage and execute all Marketing driven initiatives and events within budget and according to all Policies & Procedures.Participate in new store openings and/or store closings; travel may be required.Responsible for accurately processing sales, exchange, and refund transactions at the cash desk, with proper operation of the POS system, handling forms of tender with accuracy and respect, and ensuring proper discounts are applied when applicable. Also, responsible for processing employee transactions while adhering to the Associate Discount Policy & Procedure.Ensure execution and maintenance of all Visual Guidelines as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards. Show less

  • Store Manager

    Oct 2016 - Nov 2017

  • Assistant Store Manager

    Oct 2015 - Sept 2016
• 

  Levi Strauss & Co.

  Dec 2017 - now

  Key functions: Including but not limited to:People:Recruits, interviews and makes hiring and termination decisions for all levels of store personnel Effectively train all new hires on LS&CO culture and associate responsibilities. Ensures all staff is fully trained on product knowledge and our selling practices. Coaches and develops the staff to increase their knowledge and skill sets providing opportunities for continued development and growth within the organization. Creates succession planning by hiring, developing and retaining top talent. Manages all employee relations issues including performance management and holding associates accountable for following LS&CO policies and procedures. Responsible for managing and executing the performance review process bi-annually for their store team, utilizing these tools to drive performance.Operational Excellence:Accountable to operational results/expectations in store procedures, payroll management, cash handling and inventory control.Achieves payroll plan through creating store schedules, monitoring labor costs and adapting to business conditions based on weekly and monthly sales. Provides effective leadership and delegates responsibilities to ensure all required store tasks are completed. Directs the management team in prioritizing responsibilities. Ensures sound inventory management through accurately receiving and sending merchandise, completing all required paperwork and following all price change and ticketing procedures. Prevents loss by educating associates.Sales:Drives profitable sales and meets or exceeds store financial plans through team delivering on KPI goals Analyzes financial reports and adjust the business to increase sales and drive profitability. Evaluates all expenses in relation to stores P&L. Delivers results through managing payroll and controllable expenses. Creates, communicates and holds team members accountable to individual sales goals Show less To drive growth and change effectively, set clear targets and KPIs by analyzing historical data and market trends for each store, ensuring store managers comprehend objectives through comprehensive training. Identify business opportunities via regular market analysis and promptly implement action plans to leverage strengths and address weaknesses.Enhance the shopping experience by implementing strategies focused on increasing Sales Over Traffic (SOT) and continuously adjusting based on customer feedback to reinforce the brand image. Drive adoption of new ways of working by fostering a culture of innovation and supporting the team in embracing new strategies and technologies.Ensure a seamless omnichannel customer experience across the district, leveraging technology and best practices, and proactively address pain points to enhance overall satisfaction. Maintain strong brand expression aligned with company values, incorporating customer feedback and market insights into brand-building initiatives to enhance brand equity.Build strong teams by recruiting, developing, and retaining top talent, leading by example, and prioritizing coaching and development to drive performance improvement. Act as a brand and company ambassador, reinforcing values and expectations among the team, and prioritize coaching and development to drive performance improvement.Drive operational excellence by establishing consistent routines across stores, ensuring alignment on best practices and standards, and proactively addressing any deviations. Anticipate changes and proactively address problems through effective collaboration with key partners and stakeholders, and share best practices with franchisees' district managers to ensure compliance with company standards. Show less Sales:Drives profitable sales and meets or exceeds store financial plans through helping set priorities for self and the store team to deliver on KPI goals (Conversion, Units Per Transaction and Sales Per Hour). Understands and utilizes reporting tools to analyze the business and makes recommendations for adjustments to increase sales and drive profitability. Contributes to expense control by managing payroll and controllable expenses. Assists in communicating and holding team members accountable to individual sales goals. Executes floor changes, sales and promotional events timely and effectively for maximum financial results.Operational Excellence:Accountable for operational results in store procedures, payroll management, cash handling and inventory control. Achieves payroll plan through creating, adjusting and overseeing store schedules Ensures required store tasks are completed timely and effectively by personally contributing and giving direction to other team members. Assists in ensuring sound inventory management through following established receiving and sending merchandise process, completing all required paperwork and following all price change and ticketing procedures. Participates in and may oversee physical inventory preparation and counts. Prevents loss by educating associates, monitoring daily store activity, ensuring company policies are followed and partnering with loss prevention.MerchandisingExecutes store visual standards in accordance with visual merchandising direction, resulting in flaw less product presentation and housekeeping standards. Makes recommendations about and adaptations to visual merchandising direction based on the lay out and needs of the store. Ensures product is displayed in a manner which tells a story through styling and propping and is compelling to the customer. Maintains appropriate levels of product on the sales floor by contributing to and ensuring floor. replenishment. Show less

  • Retail Operations Coordinator

    Jul 2024 - now

  • Store Manager

    Feb 2019 - Jun 2024

  • Retail District Manager

    Aug 2023 - Feb 2024

  • Assistant Store Manager

    Dec 2017 - Jan 2019