Sarah Dillard

Experience

• 

  P.F. Chang's China Bistro Inc.

  Apr 2012 - Jul 2015

  Hostess/Server
• 

  BJ's Restaurants, Inc.

  Jul 2015 - Jun 2016

  Bartender/Server
• 

  REFUGEE YOUTH PROJECT

  Feb 2016 - Jun 2016

  Social Media and Marketing Manager

  I volunteered as the social media manager for this nonprofit organization. I developed a campaign to promote its social enterprise, created and managed an ongoing content calendar, and served as a liaison between events/happenings within the company and the key publics.

• 

  Barracuda's Locust Point Tavern

  Mar 2016 - Jun 2017

  Bartender/Server
• 

  Gunpowder Lodge

  Aug 2016 - Jun 2017

  Bartender

  Working in the restaurant industry for several years, I excelled at working in high pressure, fast paced environments, developed standout teamwork skills, and carried out company fundamentals and values in order to best represent the brand for which I worked at any given time.

• 

  St. Joseph's Convent

  Jun 2017 - Mar 2018

  English Second Language Teacher

  • Gained invaluable experience in navigating the variances between Eastern and Western lifestyles and business models• Participated in and led several weekend long English camps that amplified student learning as well as my own personal development• Crafted lesson plans to successfully assess and close knowledge gaps in the classroom

• 

  Comdata

  Feb 2019 - Jul 2019

  Sales Development Specialist

  • Sold financial services to major companies with customized sales techniques that ensured client retention & significantly exceeded sales quota on a consistent basis• Collaborated with teammates to identify the best practices of how to pitch the product based on industry and clientele• Handled rejection and used rebuttals as an opportunity to improve moving forward

• 

  ENTITY MAG

  Jul 2019 - Aug 2019

  Digital Media & Writing Intern

  • Completed rigorous training in SEO, digital PR/linkbacks, social media packaging,and article writing for a digital space• Wrote articles using WordPress that were published to the ENTITY Mag website • Attended networking events and seminars with industry professionals

• 

  UNATION

  Sept 2019 - Nov 2024

  -Directed a team of 5+ product developers on UI/UX optimization from inception to deployment, leading to 45+ enhancements launched in 21 months across web and app, adhering to deadlines set by leadership team-Collaborated with senior stakeholders to identify and execute specific platform improvements to attract a top client, resulting in a confirmed partnership with a major league sports team expected to drive 200,000 new users to our app in August 2024- Managed 2 graphic designers to update our branding and implement consistency across the platform, assisting in the attraction of a record number of 166,057 weekly users to our website in June 2024- Maintained internal communications to advise marketing team members on how to best utilize product advancements to supplement business goals as well as facilitate a cross-departmental feedback loop Show less

  • Product Marketing Manager

    Jul 2022 - Nov 2024

  • Regional Lead

    Jan 2021 - Jul 2022

  • UNATION's Nashville City Manager

    Sept 2019 - Jan 2021
• 

  ILoveKickboxing

  Apr 2022 - Oct 2023

  Copywriter & Marketing Generalist

  - Wrote and developed company’s Brand Voice Book, leading to it being upheld as the brand standard for all communication both internally and externally across marketing channels, including email, text, and social media- Mastered Klaviyo to build evergreen and seasonal email campaigns resulting in an average 4% CTR, 1.4% above industry standards- Hosted 1:1 social media and marketing training with 8 franchisee owners, focused on increasing brand awareness, lead conversion, and member retention Show less

• 

  Lovetovisit.com

  Nov 2024 - now

  Content Data Analyst