
Matthew Yau
Summer Internship - Office Agency

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About me
Property Manager, OLCM
Education

ACMO (Humber College)
2021 -Educations for CMRAO General Licence Property Management> Successful completion of ALL (4 courses in total) ACMO required courses for General License with an average grade of 85%.> Experience requirement for GL fulfilled in April 2023.Completed Courses: - Condominium Law - Financial Planning for Condominium Managers - Physical Building Management - Condominium Administration and Human Relations

HKU Space
2012 - 2014Higher Diploma in Real Estate Management Merit
Seneca College
2019 - 2021Diploma Business
City University of Hong Kong
2014 - 2016Bachelor of Social Science (Hons) in Administration and Public Management Housing Studies
Experience

DTZ/Cushman & Wakefield
Jun 2015 - Aug 2015Summer Internship - Office Agency- Conducted market research and update the company database to ensure leasing agents receiving the most updated market information from the company's database.- Prepared and refined presentation materials for leasing agents to improve pitching success rate.- Participated in different networking events that were hosted by the company to promote the company's reputation.

Lai Sun Group
Aug 2016 - Nov 2018- Executed new leases and lease renewals to maintain property occupancy rate.- Prepared necessary leasing documentation and liaised with the company's counterparts to complete leasing transactions.- Handled tenant communications to increase tenants' satisfaction level.- Communicated with leasing agents to promote the property vacancies.- Conducted periodic market research to assist the team's manager in formulating the most updated marketing strategies for vacant units. - Assisted manager in preparing yearly leasing and property management budgets.- Prepared the company's internal reports and daily administrative work to support the daily operation of the team.- Liaised with third-party on-site property management agencies to complete tasks that were requested by the company's leasing team.- Monitored the rental account receivable and took appropriate action against tenants in rent arrears. Show less - 14 months of training in Leasing, Property management, and Residential sales departments. - Assisted teams' daily operations.4 months of working experience in the Residential sales team.- Participated in multiple residential sales events. 3 months of on-site residential property management experience.- Handled documents and administration work for the Property Manager.- Assisted the Property Manager in preparing the management budget.7 months of working experience in the leasing team.- Conducted market research for internal reports and external publishments.- Prepared leasing contracts and Leasing budgets. Show less
Property Officer
Oct 2017 - Nov 2018Lai Sun Development Co. Ltd - Property Trainee
Aug 2016 - Oct 2017

Colliers International
Dec 2018 - Jul 2019Assistant Manager- Prospected new clients to broaden the client base for the company and successfully closed my first deal within the second month at Colliers International.- Pitched Colliers’ competitive advantages to secure business deals.- Specialized in tenant and landlord representation projects; provided services, including but not limited to renewal, relocation, expansion & consolidation services.- Established and maintained relationships with existing and new clients.- Advised clients' office rent-review, renewal and new leases. Show less

PH Property Management & Consulting Inc.
Mar 2021 - Feb 2022Property Administrator (with OLCM-L)- Administrator on-site for a condominium comprises of office, shopping mall and townhouses. - A triple roles position handling administration, bookkeeping & management of the Condo and its shared Facility with the nearby residential condo.- Prepared internal documents to property manager and the Board for approving quotations from contractors.- Provided administration support & set up meeting for the Board of Directors and Annual General Meeting.- Processed Account Receivable , Account Payable, Reconciled the General Ledger and the bank accounts and prepared monthly financial statements with Constar Finance to the Board.- Tax filing for corporation's payroll & HST account.- Prepared annual financial budget to Property Manager for new fiscal year.- Collected Common element Fee and default payments. Took legal actions against owners with overdue payments approaching 90 days (issuing Notice of Lien and liaise with corporation's lawyer for the registration of Lien). Successfully reduced account receivable by approx. 80% in 3 months.- Overseen and liaised with contractors for any repair & maintenance work. - Handled payroll processing for a corporation hired superintendent.- Managing social media pages & holding festive and seasonal events for the mall. Established the first social media page for the mall and doubled followers on Social Media in 2 months. Boosted the mall traffic with proven record. Show less

Shiu Pong Group
Feb 2022 - Dec 2023>Managed a diverse portfolio of total 9 condominiums; comprising 7 Standard Condominiums and 2 Common Element Condominiums. My portfolio included a variety types of properties including, townhouses, office spaces, and commercial and industrial properties, located across Scarborough, Markham, and Oshawa, and one newly established condominium incorporated in April 2023. Ensuring they are adherence to the Condominium Act, Condo Declaration, by-laws & rules.>Effectively facilitated meetings. Prepared and delivered presentations of financial statements, manager reports, and quotations during monthly Board meetings. Additionally, I took on the role of chairing and organizing 5 successful Annual General Meetings (AGMs) for condominiums in 2023 and a Turnover Meeting for a newly established condo in June.> Proficiently formulated annual budgets for condominium boards; In the first three quarters of 2023, I successfully completed the budget for seven condominiums, presenting them at board meetings for approval.> Collaborated with contractors for daily repair and maintenance activities, achieving a notable reduction in operating expenses, transitioning from overspending to generating a surplus by year-end for a office building in Scarborough.>Led an amendment of the declaration and by-laws for an 80-unit townhouse complex, implementing a water sub-metering project that resulted in a remarkable 49% reduction in condo fees for the subsequent fiscal year budget.> Implemented a special assessment for a previously poorly managed condo, effectively recovering previous-year deficits in both operating and reserve funds. I demonstrated a thorough understanding of financial statements to the board of directors.> Coordinated routine maintenance, repairs, and capital projects for condominium. Independently managed and executed a 100,000 sq. ft. asphalt paving renovation project for an industrial condominium parking lot. Show less > Managed a diverse property portfolio consisting of 6 properties, comprising of industrial , townhouses, and a low-rise office buildings.>Coordinated daily maintenance and operations by liaising with contractors.>Prepared meeting packages and coordinated board and owners meetings for the Senior Property Manager. Assisted in presenting financial reports and other relevant materials to the board of directors during Board and Annual General meetings.> Oversaw and monitored contractor-led maintenance and repair projects.>Developed and presented the annual financial budget to the board of directors for the upcoming fiscal year. Show less
Property Manager, OLCM
Jul 2023 - Dec 2023Assistant Property Manager, OLCM-L
Feb 2022 - Jul 2023

FirstService Residential Ontario
Dec 2023 - nowProperty Manager
Licenses & Certifications

Limited Licence
Condominium Management Regulatory Authority of OntarioMay 2021- View certificate

General Licence (OLCM)
Condominium Management Regulatory Authority of OntarioMay 2023
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