Briana Shaw

Briana Shaw

Department Customer Service

location of Briana ShawEl Paso, Texas, United States

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  • Timeline

  • About me

    HR Professional | Veteran Spouse

  • Education

    • James Madison University

      -
      Bachelor's degree Psychology
    • University of Phoenix

      -
      Master's degree Industrial and Organizational Psychology
    • Northern Virginia Community College

      -
      Associate of Science (A.S.) Psychology
  • Experience

    • Wegmans Food Markets

      Apr 2008 - Jan 2015
      Department Customer Service
    • The Fresh Market

      Aug 2015 - Aug 2016
      Assistant Department Manager
    • Fiero Mexican Grill

      Aug 2016 - Jan 2018
      Restaurant Supervisor
    • Wegmans Food Markets

      Feb 2018 - Jan 2020
      Department Team Leader

      *Successfully led two product initiatives to increase department sales, leading the region in sales.*Assisted department manager in achieving department objectives, and ensuring compliance with company policies and local regulations.*Managed a team of 40-plus employees across 3 sub-departments, promoting a positive and productive work environment.*Led employee training and development initiatives, conducting coaching sessions and yearly performance reviews.*Trained new and current employees to maintain product consistency, creating performance plans for team members as needed.*Conducted daily product inventory, analyzing data in the company database to ensure optimal stock levels.*Utilized historical sales data to make data-driven decisions, maximizing departmental performance.*Implemented and maintained employee forecasting, staffing, and scheduling using HRIS Workday.*Enforced company standards in product offerings and performance management to enhance customer satisfaction.*Participated in employee relations through appreciation activities, fostering a cohesive and motivated team. Show less

    • Columbia Pike Animal Hospital and Emergency Center

      Jan 2020 - Mar 2020
      Human Resources Coordinator (Generalist)
    • Town & Country Animal Hospital

      Sept 2020 - Nov 2021
      Human Resources Recruiter

      *Supported two animal hospitals and 200 employees, collaborating with hospital management to determine staffing needs.*Assisted Human Resources Director in various functional areas of human resources.*Managed applicant tracking systems (ATS) and maintained external systems, to source and attract candidates.*Oversaw 5-10 open requisitions and 30-40 open positions, conducting applicant interviews and background checks.*Led the onboarding process for new hires and managed the employee referral tracking program.*Conducted weekly new hire orientation via Zoom video application, ensuring a smooth transition for new employees.*Aligned staff training with company standards, policies, and regulations.*Maintained accurate and appropriate employee documentation, advocating for company values and fair practices.*Ensured company compliance with I-9 documentation, following state guidelines for clinical license verification. Show less

    • Amedisys

      Nov 2021 - now
      Talent Acquisition Operations Specialist

      *Serves as the first point of contact for candidates, increasing engagement by providing updates and addressing inquiries promptly and professionally.*Manages applicant data and onboarding processes across 9 states using the ICIMS system, providing seamless candidate tracking and document management.*Monitors and reviews new hire background check reports and I-9 forms *Reports weekly key metrics. *Collaborates closely with hiring managers and recruiters to identify opportunities for enhancing onboarding and orientation processes, resulting in improved time management during the first-day tasks.*Prepares new hires for orientation by providing detailed new hire tasks, ensuring a smooth transition into their new roles.*Conducts audits to collect all required documents, maintaining compliance with company, state, and federal laws and regulations.*Assists in monthly office manager training for new managers, contributing valuable insights into talent acquisition processes. Show less

  • Licenses & Certifications