Jorge Garcia

Experience

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  McDonald's

  Jun 2015 - Aug 2017

  Area Manager

  Teach processes and procedures for each area of the point of sale, maintaining good manufacturing practices (GMP). Supervise areas to uphold high standards of quality (food safety and hygiene).Responsible for managing the entire restaurant during shifts. Monitor KPIs and ensure compliance with maximum sales capacity and business profitability (MCVR). Oversee the Dessert Centers (CDP) of the restaurant, including projections, supply management, regulations, sales, indicators, and personnel.

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  Grupo Familia

  Jun 2018 - Dec 2018

  Analyst

  As an Information Analyst for the Production Manager at Grupo Familia’s Wet Wipes Plant in Pacífico, I played a key role in enhancing operational efficiency and strategic decision-making. My contributions include:KPI Extraction and Analysis: Daily extraction of crucial KPIs (productivity, machine efficiency, downtime, etc.) using SAP, Analyzer, and BW tools.Water Treatment Procedures: Led the information gathering to document water treatment procedures, ensuring compliance and efficiency.Data Reporting and Error Resolution: Ensured the daily transmission of relevant production data and quickly identified errors in the data loading process.Strategic Planning: Collaborated with the plant manager to define the strategic direction for the next three years, leveraging statistical data analysis for informed decision-making.Automation and Efficiency: Designed spreadsheets to automate data extraction processes, using programming techniques and conditional languages to streamline information consolidation.Projection and Planning: Conducted projections to define work schedules for the upcoming months, contributing to efficient workforce planning.Achievement:Innovative Reporting: Developed a concise and insightful report presenting key data in a user-friendly format for operators and administrators. This report was adopted as a best practice across all three Grupo Familia plants in Cauca, improving communication efficiency throughout the organization. Show less

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  Supermarket Olimpica

  May 2019 - Aug 2019

  Administrator

  Ensure optimal conditions at the point of sale, overseeing the quality of displayed products; responsible for customer service, addressing daily complaints and inquiries (PQRS); monitor treasury processes, handling cash collections and deposits, as well as coordinating with the cash transport service; manage human resources to reduce spoilage, ensure price accuracy, verify advertising validity, and maintain gondola layouts. Make informed decisions.

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  TQ Confiable

  Aug 2019 - Jan 2023

  As a buyer at one of the leading pharmaceutical companies in Colombia, I ensured the optimal functioning of the supply chain. My main contributions included:Strategic Sourcing: Generated and monitored purchase orders for raw materials and packaging, aligning them with the production plan.Cost Reduction: Led projects to optimize operational efficiency and reduce costs in the procurement process.Information Management: Ensured the reliability of an updated information system, managing suppliers, delivery times, and pricing.Deviation Management: Proactively monitored deviations in quality, billing, and logistics.Supplier Evaluation: Conducted thorough evaluations of suppliers, focusing on delivery effectiveness and quality.Data-Driven Decision Making: Managed reports and indicators to gain insights into purchasing variations.Continuous Improvement: Implemented integration plans to foster continuous improvement among strategic suppliers.This experience highlights my skills in strategic sourcing, cost management, and supplier relationships within the dynamic pharmaceutical industry. Show less As a Production Planner, I was the key driver for the timely manufacturing of finished products, overseeing four production lines and managing the procurement of raw materials and packaging supplies. My role extended to the meticulous issuance of production orders, prioritizing to avoid shortages.Key Responsibilities:Supply Chain Supervision: Managed the entire production process, transforming raw materials into finished products from Material Requirements Planning to delivery at the distribution center.Procurement and Delivery Planning: Executed the purchase of supplies and formulated plans for the timely delivery of finished products.Quality Collaboration: Facilitated direct communication with the quality department, prioritizing the analysis of raw materials and finished products.Inventory Management: Effectively managed warehouse inventory, preventing losses due to expiration.Resource Allocation: Allocated resources for new product trials, ensuring efficient testing procedures.Sales Forecasting: Monitored sales estimates, connecting the marketing and supply chain departments to optimize coverage based on a master plan.Technical Proficiency: Extensively used Oracle, Excel, and other Office tools for data-driven decision-making.This role highlights my experience in supply chain optimization, procurement, inventory management, and collaborative coordination across various departments. Show less In my role as a Planning and Purchasing Analyst, I led the analysis of planning and procurement, consolidating information and making strategic decisions to meet coverage goals for each finished product reference. Key responsibilities included:Coverage Optimization: Strategically analyzed planning and purchasing to ensure coverage targets for all product references.Supply Chain Management: Oversaw the timely arrival of raw materials, preventing inventory shortages and production downtimes.Quality Prioritization: Prioritized inputs based on quality analysis, ensuring compliance with quality standards.Production Supervision: Managed production priorities, issued production orders, and closely monitored purchase orders.Reporting and Analysis: Created comprehensive reports, analyzed data, and monitored key performance indicators for effective decision-making.This role highlights my competence in strategic planning, procurement analysis, supply chain management, and data-driven decision-making to achieve organizational goals. Show less

  • Buyer

    Jan 2022 - Jan 2023

  • Production Planner

    Apr 2020 - Jan 2022

  • Planning and purchasing analyst

    Aug 2019 - Apr 2020
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  UrbanVirons Group

  May 2023 - May 2024

  Technician

  I collaborated in strategic discussions, providing advice and recommending opportunities to improve service delivery, productivity, and staff safety. I demonstrated a strong commitment to learning and understanding operations, as well as maintaining plants and machinery, ensuring the efficient execution of daily services. Additionally, I created operational procedures from scratch.

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  Baxter International Inc.

  May 2024 - now

  Sr. Support Analyst, Supply Chain

  As a Support Analyst for Rapid Response, I provide end-user assistance for service requests and incidents, coordinating problem resolution with IT and developers. I conduct functional and regression testing for system updates and monitor system performance, data updates, and scenario management.I support planners in end-to-end activities, including demand planning, distribution, production, inventory, capacity, and materials. My role involves maintaining Rapid Response parameters and schedules, troubleshooting data issues, and implementing system enhancements.Additionally, I facilitate the rollout of Rapid Response in new locations, drive user adoption through training and support, and assist global supply chain transformation projects from a systems and processes perspective. Show less