
Florian Fouler
Reception and customer service manager

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About me
Industrial problem-solver, I link technical know-how to business outcomes
Education

Newton Prepatory School
2016 - 2019Preparatory classes PTSI/PT Physics, Mathematics, EngineeringUndergraduate program to prepare exams for admission to top French Engineering Universities.

Arts et Métiers ParisTech - Institute of Technology
2019 - 2022Master of Science Mechanical and Industrial engineeringMinor in business administration.
Experience

BNP Paribas
Aug 2018 - Aug 2018Reception and customer service manager
Ma Petite Chaussette
Feb 2019 - May 2020Founder• Business management• Online Marketing (Google Ads, Facebook Ads)• SEO• Inventory management• Supplier communication• Accounting

Arts et Métiers Metz - Gadzarts Students Association
Feb 2020 - Mar 2021Treasurer• Management of a 350k€ cash flow• Management of sub-associations• Relationship with professionals• Organization of events» This experience allowed me to take responsibilities and to get used to being organized and rigorous.

RATPgroup
Jun 2020 - Jul 2020Vehicle maintenance technician
AMJE Paris - Arts et Métiers Junior Etude Paris
Apr 2021 - Mar 2022Project ManagerJunior-Enterprises are educational consulting associations run entirely by students. AMJE provides services to companies while developing the professional skills of its members.• Organization and follow-up of 3 consulting projects: Metal casting simulation, Power BI dashboards devlopment, benchmark of sustainability companies• Customer relationship management• Recruitment and management of staff (3 consultants)

CARDEM - Colombo
Jun 2021 - Sept 2021Assistant Construction Project ManagerI supported the Construction Project Manager in monitoring the progress of two urban dismantling projects and one asbestos & lead removal one in Paris.• Planning reviews• Site management: 2 teams (2 site chiefs, 8 operators)• Static load calculation in preparation for shoring a 5-storey car park• Measurements

Bartle
Feb 2022 - Oct 2022Management ConsultantBusiness Unit: Supply ChainTwo missions:• Supply chain optimization: Modeling of possible scenarios in view of a reshoring strategy for a leader of mass distribution.• Project owner support: Development of an intra-group accounting solution on Anaplan for a CAC40 structure.Various internal work:• Writing commercial proposals• Feasibility study of a sociology of organizations solution using the Microsoft Graph API• Organization of a webinar

Air Liquide
Nov 2022 - Oct 2024Product AnalystProduct Portfolio Optimization:• Analysed the product portfolio to identify trends and determine which products to remove or reinforce.• Engaged and collaborated with internal and external stakeholders across the Nordics to convert low-performing products into high ones.» Outcomes: 23% reduction of the Nordic portfolio: Increase of +700bp on Order Fill Rate for the non-rental cylinders scope.Tools design to enhance operational efficiency:• Designed and implemented 2 internal tools: Recovery of sleeping assets at customer; Pricing guidance.» Outcomes: 2 PowerBI apps used by 50+ stakeholders providing real-time, actionable business insights previously inaccessible. Profitability enhancement:• Performed a deep dive analysis on Nordics P&L per product, per customer.• Tailored pricing strategy adapted to the customer topology and the reference.» Outcomes: €400k/y in bottom-line efficiencies; Recognition of my methodology as a best practice and adopted by the UK and BNL regions.Strategic support:• Provided analysis to support the Product Manager in preparing investment applications for strategic projects.» Outcomes: Successful submissions of 2 strategic projects (€5m+) to European Investment Committee. Show less

Awaze
Dec 2024 - Jan 2025Commercial Business PartnerOnline Marketing Funnel Analysis:• Performed a deep dive data analysis of the UK homeowner recruitment funnel to identify performance gaps and optimize conversion rates.• Assessed campaign efficiency through multiple channels, focusing on lead quality and opportunity segmentation.» Outcomes: Actionable insights that highlighted regional and channel-specific bottlenecks, driving the 2025 UK's marketing strategy.
Licenses & Certifications
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Lean Six Sigma Yellow Belt Certification
The Council for Six Sigma Certification (CSSC)
TOEIC (955/990) - Full Professional Proficiency (C1)
The TOEIC® Program
Driving licence - cat. B
République française
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