Allison Keller

Experience

• 

  Ruby Tuesday

  May 2005 - Apr 2015

  Developed a training program for new team membersTook over and restructured the Tue-Go Program -- wrote individual letters to doctors' offices to drive sales -- started a delivery system for drug representatives and hospitals to accommodate their specific needs -- increased sales by 15 % over a 6 month periodBecame a Qualified Trainer -- travelled throughout the state of Virginia and opened several store locations -- developed new hire training procedures for multiple departments Show less

  • Guest Service Manager

    Jul 2012 - Apr 2015

  • Beverage Manager

    May 2009 - Jul 2012

  • Guest Services Manager

    May 2005 - May 2009
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  Buffalo Wild Wings

  Apr 2015 - May 2018

  Beverage Manager

  Responsible for management of brand standards and stock rotation -- Responsible for training and development of newly hired staff to ensure guest satisfaction -- Developing a strict cleaning program to maintain bar cleanlinessLiaison between management and several alcohol vendorsOrchestrated and efficiently maintained 30 constantly changing draft beer lines, as well as additional alcohol inventoryWeekly reconciliation of sales and bar usage -- managing bills and invoices from multiple vendors -- ensuring appropriate product and quantity to assist in a successful barInteracting with guests -- facilitating special requests -- ensuring a pleasant and personal experience for every guest -- remedying any issue or problem that might arise Show less

• 

  Ruby Tuesday

  May 2018 - Apr 2020

  • General Manager

    Jan 2019 - Apr 2020

  • Guest Services Manager

    May 2018 - Jan 2019
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  Angry Orchard Cider Company, LLC

  Apr 2020 - now

  Retail & Taproom Manager