Allison Keller

Allison Keller

Followers of Allison Keller313 followers
location of Allison KellerMiddletown, New York, United States

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  • Timeline

  • About me

    Taproom & Facilities Manager at Angry Orchard

  • Education

    • Marist College

      2001 - 2005
      Bachelor's degree Mass Communication/Media Studies Dean's List

      Activities and Societies: Member of Alpha Sigma Tau sorority

  • Experience

    • Ruby Tuesday

      May 2005 - Apr 2015

      Developed a training program for new team membersTook over and restructured the Tue-Go Program -- wrote individual letters to doctors' offices to drive sales -- started a delivery system for drug representatives and hospitals to accommodate their specific needs -- increased sales by 15 % over a 6 month periodBecame a Qualified Trainer -- travelled throughout the state of Virginia and opened several store locations -- developed new hire training procedures for multiple departments Show less

      • Guest Service Manager

        Jul 2012 - Apr 2015
      • Beverage Manager

        May 2009 - Jul 2012
      • Guest Services Manager

        May 2005 - May 2009
    • Buffalo Wild Wings

      Apr 2015 - May 2018
      Beverage Manager

      Responsible for management of brand standards and stock rotation -- Responsible for training and development of newly hired staff to ensure guest satisfaction -- Developing a strict cleaning program to maintain bar cleanlinessLiaison between management and several alcohol vendorsOrchestrated and efficiently maintained 30 constantly changing draft beer lines, as well as additional alcohol inventoryWeekly reconciliation of sales and bar usage -- managing bills and invoices from multiple vendors -- ensuring appropriate product and quantity to assist in a successful barInteracting with guests -- facilitating special requests -- ensuring a pleasant and personal experience for every guest -- remedying any issue or problem that might arise Show less

    • Ruby Tuesday

      May 2018 - Apr 2020
      • General Manager

        Jan 2019 - Apr 2020
      • Guest Services Manager

        May 2018 - Jan 2019
    • Angry Orchard Cider Company, LLC

      Apr 2020 - now
      Retail & Taproom Manager
  • Licenses & Certifications

    • Servsafe Instructor/Proctor

      National Restaurant Association
      Jul 2019
    • ServSafe Food Handler

      National Restaurant Association
      Apr 2019