Shawn Singh

Experience

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  Citi

  Oct 2000 - Feb 2005

  Software Quality Analyst

  Performed multiple activities in support of Citigroup’s online banking application, CitiDirect®, used by a variety of governments, institutions, and corporations worldwide, including system monitoring, escalation, and resolution. Interfaced with users and support groups worldwide to ensure satisfactory installation of new functionality. Triaged customer reported defects based on issue severity, problem description, and financial implications to software development teams. Prepared weekly status reports for regional representatives with an emphasis on minimizing customer impact, and prioritization of defect fixes and enhancements. Show less

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  UBS Wealth Management

  Jul 2006 - Jul 2008

  IT Project Coordinator

  Provide project management support to a team of project managers responsible for the maintenance and enhancement of order and trade processing systems catered to wealth management. Responsible for weekly MIS reporting to top level managers.

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  Euro-Asian Motorcars, Inc.

  Feb 2009 - Dec 2012

  Auto Dealer

  Armed with skills in computer science, information management, and auto repair, I went the entrepreneurship route. My dad and I are ran a pretty successful auto dealership in central New Jersey. We specialized in high end European vehicles, but our team handled any job thrown at us. We also maintained an inventory of pre-owned vehicles available for sale.Many people wonder how it was to work alongside my father. It was challenging sometimes, just like everything else, but we shared a mutual respect for one another that went a long way given the hectic day-to-day activities we sometimes endure. Show less

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  Ultrarev Inc.

  Mar 2014 - Aug 2018

  Data Quality Analyst

  Manage inventory of automotive performance parts for ecommerce website. Responsible for maintaining inventory across multiple marketplaces including eBay, Amazon, Google Shopping, as well as the company website.Recent accomplishments: - Built an Excel based tool to query the eBay product catalog for unique identifiers, used to map catalogue data to inventory. - Built a tool that communicates with the FedEx API to calculate international shipping costs on the eBay marketplace.- Built a tool to interface with the Amazon Product API to pull unique product identifiers. Show less

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  Kerridge Commercial Systems

  Aug 2018 - now

  Data Quality Analyst

  Ensure data integrity for automotive data catalog software used by major auto parts retailers and repair centers nationwide. Validate product data and compatibility against industry standard vehicle configuration database.