
Bradley Seidenstricker
Advanced Repair Agent

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About me
Manager - Operations, Mastercard
Education

Southeast Missouri State University
-Bachelor of Science (B.S.)
Experience

Geek Squad
Mar 2003 - Jan 2013Advanced Repair Agent
Saint Francis Healthcare System
May 2006 - Nov 2019Systems AnalystObjectives of my Role at SFMC* Analyze and identify system problems, and develop and implement appropriate solutions* Design systems and conduct testing to evaluate results* Research, recommend, and install new technology applicable to the retail environment* Develop IT process to support the business Daily and Monthly Responsibilities* Coordinate with managers and IT staff within the organization* Oversee systems installation and configuration* Perform cost analysis of IT systems and infrastructure upgrades* Train end users in how to use the system, writing instructions where needed* Assist in writing and updating technology-based policies and proceduresSkills and Qualifications for this job* Bachelor’s degree in computer or information science* Analytical mindset and ability to approach challenges creatively* Strong communication skills* 2-5 years experience in a role involving data modeling and analysis* ITIL Certified Show less

Refinitiv, an LSEG business
Nov 2019 - Sept 2020Site Reliability Engineer team lead
Tata Consultancy Services
Sept 2020 - Jun 2022Lead, Computer Systems
Mastercard
Jun 2022 - nowOperations Manager
Licenses & Certifications

SQL Querying - Level 1 Fundamentals of Querying
New Horizons Computer Learning CentersOct 2016
ITIL Foundation Level
PeopleCertJan 2018
SQL Advanced Querying - Level 2
New Horizons Computer Learning CentersJan 2017
Languages
- enEnglish
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