Dawn Samson

Experience

• 

  Powerhouse Retail Ltd

  Dec 1993 - Aug 2001

  Branch Manager, various roles

  *Agile store management, optimised profits, customer satisfaction and stock holding.*Achieve all KPI's.*Customer service, store merchandising and displays.*Recruit, train and develop staff.*Stock control, security and compliance.Achievements: Winner of Great Escape incentive - Aug 1999. 2nd in peak season managers incentive 1998/9. Winner in peak season manager incentive for warranty sales. Increased sales year on year. Promoted from Saturday person to management. Powerhouse (was formerly known as Eastern Electricity). Show less

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  Thomas Cook

  Aug 2001 - Feb 2011

  *Account management for blue-chip and SME companies.*Written and verbal communication dealing with Director/decision maker levels.*Arranging and hosting corporate hospitality.*Presentation to clients.*Liaise and support retail network in sales.*Sales of business incentives.*Negotiating discounts, whilst delivering the highest standards of customer services.Achievements: Year on year increase in sales, developed an effective account management programme, obtained new accounts, developed existing clients and negotiated discounts. Show less

  • Corporate Account Executive

    Jan 2003 - Feb 2011

  • Team Manager

    Aug 2002 - Jan 2003

  • Sales Consultant - Call Centre

    Aug 2001 - Aug 2002
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  Friends for Needs

  Nov 2011 - Jun 2018

  Self Employed

  *Produce affective marketing and acquire clients.*Organise busy day-to-day schedules for the business and clients.*Comply with relevant regulations/policies (Health & Safety Executive, Data Protection Act, DSE).*Manage business processes and documents. *Effective and clear oral and written communication.

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  Friends for Needs Ltd

  Jul 2018 - May 2020

  Co Founder - Company Director
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  Self-employed

  May 2020 - now

  Self Employed