Deep Enrich
Pavan Kosaraju
Customer Service Officer
547 followers
Melbourne, Victoria, Australia
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About me
Geospatial and Network Analytics Service Lead
Education
Victoria University
2000 - 2002Graduate Diploma in Computer Science
Experience
Jetstar Airways
Jan 2009 - Jan 2010Customer Service Officer
Unisys
Jan 2010 - Jan 2011Field Engineer
Qenos
Oct 2011 - Dec 2013System Support Analyst
CitiPower and Powercor
Jan 2014 - Jul 2018Senior Digital Desktop Support Analyst
Jul 2017 - Jul 2018IT Service Desk Analyst
Jan 2014 - Jun 2017
CitiPower and Powercor
Sept 2021 - nowGeospatial & Network Analytics Service Lead
Jun 2022 - nowTeam Lead, IT On-Site Support
Aug 2018 - Jun 2022EUC Transition Lead
Sept 2021 - Feb 2022
Licenses & Certifications
Diploma of Leadership and Management
Australian Institute of ManagementJan 2025
Microsoft Certified IT Professional (Enterprise Desktop Support Techinician on Windows 7)
MicrosoftOct 2013MCSA: Windows Server 2012
MicrosoftMicrosoft Certified Technology Specialist (Windows 7 Configuration)
MicrosoftOct 2013
ISTQB
ISTQB - International Software Testing Qualifications BoardOct 2008
ITIL V.3
APMG-InternationalDec 2010
CompTIA A+
CompTIADec 2010
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