Vanessa Lu

Experience

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  Girls Who Code

  Jul 2016 - Aug 2016

  Intern

  In this 7 week Summer Immersion program, I obtained hands on experience with various coding languages such as HTML/Css, JavaScript, and Python. Within this team-oriented environment, I collaborated within a 3-member team to create a functioning web application. At the end of the program, my group and I presented our web application to an audience at an event sponsored by the USC Marshall School of Business

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  A&W Seafood Restaurant

  Aug 2016 - May 2018

  Waitress

  As a dim sum cart waitress, I served food while simultaneously handling customer service questions. Through collaborating with the cook and wait staff, I offered professional and top-line service to customers.

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  Google Computer Science Summer Institute

  Jul 2018 - Aug 2018

  Summer Trainee

  Within this 2 week program, I designed and deployed a web application within a 3-member team utilizing programming languages such as HTML/Css, JavaScript, Python, and Google App Engine.

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  University of California, Riverside

  Mar 2020 - Jun 2021

  - Served as a mentor and guide for thousands of incoming UCR students and family members - Underwent over 70 hours of training; learned and became knowledgeable about different campus resources and a diverse set of majors- Developed leadership skills through initiating discussions and leading small and large group activities- Facilitated interactions among peers, working closely with approximately 12 students for each of the 12 first-year sessions and 6 transfer sessions offered.- Maintained the confidentiality of student information and collaborated with academic staff to assist with registration- Connected with family members and provided relevant information as a panelist during family Q&As Show less

  • First Year Peer Mentor

    Sept 2020 - Jun 2021

  • Cashier

    Sept 2019 - Jun 2021

  • Orientation Leader

    Mar 2020 - Sept 2020
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  Starbucks

  Nov 2020 - Jun 2021

  Barista

  - Strengthened brand adherence by providing quality customer service and implementing consumer feedback- Boosted store reputation through improving customer satisfaction responses

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  University of California, Riverside

  Sept 2021 - Jun 2022

  Academic Tutor

  - Identified students’ academic difficulties and devised catered lesson plans to properly address areas of concerns- Documented and monitored sessions to ensure notable progression and improvement- ​​Initiated discussions with coordinators to develop informative presentations to aid in student education

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  Riverwalk Post-Acute

  Mar 2022 - Apr 2022

  Certified Nurse Assistant Aid
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  TikTok

  May 2023 - now

  • Creator Support Analyst

    Jun 2024 - now

  • User Support Analyst

    May 2023 - now