
Joshua Dama

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About me
General Manager | Leading with Compassion & Integrity | Delivering Excellence in Business Operations
Education

Pittsburgh Institute of Mortuary Science
2005 - 2006Diploma of Funeral Directing and Embalming Funeral Service and Mortuary ScienceActivities and Societies: Class #133 Student Government Treasurer

Thiel College
2002 - 2006Bachelors of Arts in Business Administration Business Administration and Management, GeneralActivities and Societies: Alpha Chi Rho Fraternity offices achieved: Vice President, Treasurer, Postulant Educator and Executive Board Member for 2 years
Experience

Fairfax Memorial Funeral Home
Nov 2006 - Sept 2015Researched, strategized, implemented, and managed all merchandise products, price lists and special accommodation packages. Managed compliance with ever-changing Federal Trade Commission and Commonwealth of Virginia laws. Redesigned and managed a 1.1 million dollar inventory of merchandise. Executed complete reformation of all price lists, retail displays, services and products. Coordinated, directed and supervised a diverse range of funeral and memorial services for various religious and ethnic groups. Flawlessly executed all requests and desires made by each client, while steadily displaying honesty, attention to detail, empathy and a personal touch. Primary responsibilities included performing removals, embalming, dressing, applying cosmetics and casketing remains, along with keeping the preparation room compliant with OSHA standards. Assisted the funeral director by attending and coordinating funeral services, meeting with and directing family members and pallbearers, driving the hearse and leading processions. Operated the crematory and processed remains for both witnessed and direct cremations.
Marketing & Business Development Director
Mar 2013 - Sept 2015Licensed Funeral Director & Embalmer, Intern Supervisor
Mar 2008 - Sept 2015Funeral Service Intern
Nov 2006 - Mar 2008

Palmer Funeral Homes Inc
Dec 2015 - Feb 2018Location Manager, Funeral DirectorManages overall operations and sales for the third largest and highest grossing location, with approximately 200 clients served and profits averaging $750,000 annually. Directs and supervises all administrative and support staff. Oversees all facets of daily operations to include building maintenance, equipment and vehicle repair, embalming services, approval of contracts and collection of receivables.
Licenses & Certifications

Certified Cremation Arranger
Cremation Association of North AmericaMar 2015
Limited Line Producer License
Baltimore Life Insurance CompanyJun 2012
Limited Line Producer License
National Guardian Life Insurance CompanyMay 2006
Funeral Cerlebrant
In-Sight InstituteJan 2006
Certified Crematory Operator
Matthews InternationalJun 2008
Languages
- enEnglish
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