Bruno Bense

Bruno Bense

Help-desk support technician

Followers of Bruno Bense287 followers
location of Bruno BenseColonia del Sacramento, Colonia, Uruguay

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  • Timeline

  • About me

    Independent contractor

  • Education

    • Lycée Français Jules Supervielle de Montévidéo

      1997 - 2008
      Baccalauréat Général Série Scientifique (S)
    • Universidad ORT Uruguay

      2011 - 2014
      IT Systems Administrator Information Technology Técnico en Sistemas Operativos y Redes
    • Universidad ORT Uruguay

      2014 - 2019
      IT Analyst Information Technology Analista en Tecnologías de la Información
  • Experience

    • Ministerio de Desarrollo Social de Uruguay (MIDES)

      Jun 2012 - Nov 2014
      Help-desk support technician

      Help-desk & technical support for in-house developed and external applications, computer repairs and system configuration.

    • TakeLAN

      Mar 2013 - Mar 2016
      Network Consultant

      I provide assistance on network design and maintenance tasks, while contributing to the implementation of new solutions to mitigate service downtime.

    • Teledata Comunicaciones

      Nov 2014 - Feb 2016
      Network Technician

      Help-desk & technical support for customer's networks infrastructure.

    • Replibit LLC

      Feb 2016 - Jul 2016
      Software Developer

      Developed an application from scratch to install device drivers into offline Microsoft Windows systems from our Linux-based recovery toolkit, removing our partners pain of resorting to multiple 3rd party solutions to get the job done and increasing our product’s competitiveness in the sector.

    • EFolder

      Jul 2016 - Apr 2019

      Assist support engineers to identify and resolve issues that requires modifications to the product code-base to either address new partner needs or to resolve business-critical issues. Contributed to the development and maintenance of both the front-end and back-end of our flagship backup and disaster recovery product, their management portals and other associated utilities. Enabled PXE deployments of our product, reducing time and financial overhead associated with selling our own BDR appliances.

      • Escalation Engineer

        Jan 2018 - Apr 2019
      • Jr. Software Engineer

        Jul 2016 - Dec 2017
    • Micro Key Solutions

      Jun 2019 - Jun 2020
      Software Developer
  • Licenses & Certifications