Deep Enrich
Jonathan Manalili
IT Support Specialist
134 followers
National Capital Region, Philippines
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About me
Remote Desktop Support at HCLTech
Education
FEU Institute of Technology
2010 - 2014Bachelor of Science in Information Technology
Experience
Com2 / PDS
Mar 2015 - Mar 2016IT Support SpecialistE source System Multipurpose Cooperative
Nov 2017 - May 2022Compensation and Benefit AssistantI'm a COMBEN Assistant also IT Support for the company.
HCLTech
Dec 2022 - nowRemote Support Engineer
Licenses & Certifications
- View certificate
The Bits and Bytes of Computer Networking
Coursera | GoogleDec 2022
- View certificate
Technical Support Fundamentals
Coursera | GoogleNov 2022 - View certificate
Service Desk, IT Asset, Service Configuration, and Change Control Management
SkillsoftJan 2023 - View certificate
ITIL® 4 Foundation: Key Concepts of Service Management
SkillsoftJan 2023 - View certificate
The Guiding Principles of the Service Value System and Continual Improvement Model
SkillsoftJan 2023 - View certificate
ITIL® 4 Foundation: Introduction
SkillsoftJan 2023 - View certificate
Event, Incident, and Problem Management
SkillsoftJan 2023 - View certificate
Release, Service Level, and Availability Management
SkillsoftJan 2023 - View certificate
Key Concepts and the Four Dimensions of Service Management
SkillsoftJan 2023 - View certificate
The Service Value Chain and General Management Practices
SkillsoftJan 2023
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