
Timeline
About me
Relationship Cultivator. Transformational Leader. People Developer. Change Champion. Unapologetically Authentic.
Education

University of massachusetts amherst
2013 - 2015Bachelor of science - bs pre-veterinary studiesActivities and Societies: Alpha Chi Omega

Arizona state university
2016 - 2021Minor organizational leadership
Arizona state university
2016 - 2021Bachelor of arts - ba liberal arts and sciences
Experience

Starbucks
Jan 2013 - Jul 2022* Selected as 1 of 2 stores to test the Handheld Order Point Program* Selected to join the Operational Facilities Leader Team for Area 80* Selected to represent Area 80 as the Store Manager Change Champion for the Automated Ordering Program* Led 5 ASM and 3 Store Manager Trainees through Starbucks designated training program* Created and lead a select team of Barista Trainers to intentionally address and improve the training experience in Southern NH* Collaborated with NH DM team to evaluate and revise the Starbucks Store Manager Training program to include new systems, updates and business operations* Identified, coached and advised 7 Store Managers into Store Manager Trainers roles* Winner of Q3 FY21 Manager of the Quarter* Winner of FY21 Area 80 Store Manager of the Year Show less * Guided 8 Store Manager Trainees (6 Internal & 2 External), 1 ASM, & 1 District Manager through Starbucks designated training programs* Lead a new store opening & subsequent relocation of a 38k/week cafe store to a high volume drive thru averaging 65k per week* Selected to join SM Advance Development Program for FY20* 1 of 4 Store Managers selected to host a store visit for the Senior Vice President of US Operations* Assigned an ASM to develop into SM-ready within 6 months* Selected to join the Store Talent Inclusion Team* Appointed as an Ambassador for the Women's Impact Network Show less
Area Operations Coach - TLA
Jan 2022 - Jul 2022Store Manager Trainer
Apr 2021 - Jan 2022Store Manager Trainer
Feb 2021 - Apr 2021Store Manager Trainer
Oct 2018 - Feb 2021Store Manager
Jan 2017 - Sept 2018Shift Manager
Apr 2015 - Jan 2017Barista Trainer
Apr 2014 - Apr 2015Barista
Jan 2013 - Apr 2014

The petaled garden
Jan 2021 - Jan 2023Social media directorResponsibilities include:* Developing, implementing, managing & monitoring social media strategy to increase brand awareness* Communicating with followers & answering queries in a timely manner* Ensuring brand consistency through tone, voice & terminology* Generating, editing, publishing and sharing engaging content daily* Staying up to date with current technology & social media trends

Starbucks
Oct 2023 - nowDistrict Manager
Feb 2024 - nowSiren Retail Operations Manager - Chicago Roastery
Jul 2022 - Feb 2024Siren Retail Training Specialist - Interim
Oct 2023 - Jan 2024
Licenses & Certifications
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Food safety manager certification (fsmc) proctor
National registry of food safety professionals (nrfsp)Nov 2019
Store manager trainer
StarbucksOct 2018
Coffee master
StarbucksMar 2017
Honors & Awards
- Awarded to Victoria SherziManager of the Year FY 2021 Starbucks Coffee Company Nov 2021 The Manager of the Year award recognizes the outstanding Manager of the Quarter for a region for a specific fiscal year.A Manager of the Year exemplifies the 3 criteria of excellence:Results: Accomplishments outcomes and impacts relative to goals.Living our Mission and Values: Exhibiting behaviors that demonstrate our mission and values.Impact on others success: The impact that comes from contributing to the success of others, beyond your role.
- Awarded to Victoria SherziQ3 FY21 Manager of the Quarter Starbucks Coffee Aug 2021 Q3 FY21The Manager of the Quarter Award recognizes a store manager in each Area who has made significant contributions in all areas of their store’s management and operations and who have demonstrated leadership qualities consistent with Starbucks culture and values.A Manager of the Quarter exemplifies the 3 criteria of excellence:Results: Accomplishments outcomes and impacts relative to goals.Living our Mission and Values: Exhibiting behaviors that demonstrate our mission… Show more Q3 FY21The Manager of the Quarter Award recognizes a store manager in each Area who has made significant contributions in all areas of their store’s management and operations and who have demonstrated leadership qualities consistent with Starbucks culture and values.A Manager of the Quarter exemplifies the 3 criteria of excellence:Results: Accomplishments outcomes and impacts relative to goals.Living our Mission and Values: Exhibiting behaviors that demonstrate our mission and values.Impact on others success: The impact that comes from contributing to the success of others, beyond your role. Show less
- Awarded to Victoria SherziDean’s List Arizona State University Aug 2020 3.58 GPA
- Awarded to Victoria SherziManager of the Year FY 2018 Starbucks Coffee Company Nov 2018 The Manager of the Year award recognizes the outstanding Manager of the Quarter for a region for a specific fiscal year. A Manager of the Year exemplifies the 3 criteria of excellence:Results: Accomplishments outcomes and impacts relative to goals.Living our Mission and Values: Exhibiting behaviors that demonstrate our mission and values.Impact on others success: The impact that comes from contributing to the success of others, beyond your role.
- Awarded to Victoria SherziQ3 FY18 Manager of the Quarter Starbucks Coffee Company Jul 2018 Q3 FY18The Manager of the Quarter Award recognizes a store manager in each Area who has made significant contributions in all areas of their store’s management and operations and who have demonstrated leadership qualities consistent with Starbucks culture and values.A Manager of the Quarter exemplifies the 3 criteria of excellence:Results: Accomplishments outcomes and impacts relative to goals.Living our Mission and Values: Exhibiting behaviors that demonstrate our mission… Show more Q3 FY18The Manager of the Quarter Award recognizes a store manager in each Area who has made significant contributions in all areas of their store’s management and operations and who have demonstrated leadership qualities consistent with Starbucks culture and values.A Manager of the Quarter exemplifies the 3 criteria of excellence:Results: Accomplishments outcomes and impacts relative to goals.Living our Mission and Values: Exhibiting behaviors that demonstrate our mission and values.Impact on others success: The impact that comes from contributing to the success of others, beyond your role. Show less
- Awarded to Victoria SherziQ2 FY16 Partner of the Quarter Starbucks Coffee Company Feb 2016 Q2 FY16The Store Partner of the Quarter Award Recognizes one partner per store, per quarter that has made significant contributions to their Starbucks store and demonstrates behaviors consistent with Starbucks mission and values. Recipients of the Store Partner of the Quarter Award should have significant, measurable contributions within the three criteria of excellence:Making Every Moment RightLiving our Mission and ValuesWorking Together
Volunteer Experience
Volunteer
Issued by Strongwater Farm Therapeutic Equestrian Center on Nov 2019
Associated with Victoria SherziVolunteer
Issued by MSPCA-Angell on Nov 2019
Associated with Victoria Sherzi
Languages
- enEnglish
- itItalian
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