Experience

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  Ciel romania srl

  Jul 2005 - Dec 2015

  Responsabilities:Analyzed and identified customer needs, leading to the development of tailored solutions that significantly boosted customer satisfaction and retention ratesDeveloped and implemented dynamic sales and pricing strategies, resulting in an increase in revenue growth and improved profit marginsPrepared and presented detailed sales reports and documentation, ensuring accurate forecasting and insightful performance analysis for senior managementNegotiated and closed contracts with key clients, consistently meeting or exceeding sales targets and revenue goalsConducted thorough competitor analysis to identify market trends and refined pricing strategies, positioning our offerings as more competitive and attractiveRepresented and demonstrated CIEL accounting software applications, educating clients on key features and benefits to drive adoptionCollaborated with internal teams to create customized pricing strategies, leading to optimized solutions for clients and increased sales conversions Show less Responsabilities:Efficiently handling incoming phone calls and redirecting them as neededManaging daily, weekly, and monthly agendas, scheduling meetings, and arranging appointmentsPreparing and disseminating correspondence, memos, and formsMaintaining and updating contact information for employees, customers, suppliers, and external partnersProviding support to ensure timely completion of regular reportsFacilitating travel arrangements as requiredMonitoring office supply levels and placing orders as necessary to maintain adequate inventory Show less

  • Account Manager

    Sept 2007 - Dec 2015

  • Office Assistant

    Jul 2005 - Aug 2007
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  Dynamixrm

  Jan 2016 - Dec 2016

  Microsoft crm consultant

  Responsabilities:Analyzing and identifying customer requests pertaining to their internal processesProviding expert advice to clients on optimizing the design and efficiency of their processesCollaborating with the development team to strategize and propose suitable solutionsFocusing on leveraging MS Dynamics CRM product as a potential solution for client needs

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  Franklin institute of applied sciences / pioneer people gmbh

  Sept 2023 - now

  Professional development - product manager

  Graduated with distinction: 91/100 (Top 15%)Practical project: Introduction of agile product development methods in existing teamsFundamentals of software development (e.g. front & back ends, API) and application of AI in product managementCreation and validation of solution approaches (e.g. design thinking, prototyping, A/B testing)Development and agile management of requirements (e.g. user story maps, MVPs, Scrum, Kanban, prioritization of frameworks)Conducting market and competitive analyses to identify trends and opportunities in the market environmentExperienced product leads from companies such as Google, N26, Ford and Snapchat as senior lecturers Show less