Experience

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  Radiant info services - franchisee of first computers

  Oct 1996 - Dec 1997

  Sr. trainer

  Trainer with exposure to Corporate training systems• Trained over 500 non-IT professionals ranging from students, Public and private sector employees, Defense personnel to businessmen on Office Automation and General Management practices.• Mentored students for academic projects.

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  Object technologies inc.

  Jan 1998 - Dec 1998

  Team leader

  Team Lead - Exposure to Pharmaceutical and mid-size Hospital Management systemDevelopment Team Lead for Hospital Management System product. Built the team ground up, played pivotal roles in requirement gathering, product demos besides development and team management.

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  Zygox software (p) ltd

  Jan 1999 - Jan 2003

  Project lead

  Project Leader – exposure to Core Banking and Law Enforcement domains• Ownership for implementation of Traffic Automation Center the first of its kind in India to report traffic offences, monitor fine collection, integrate vehicle and ownership data from Transport department, consolidate and provide data analysis for strategic planning, Conceived by Bangalore City Police’s Traffic department and support by Bangalore Agenda Task force. • Lead Implementations of Automated Fingerprint Identification System at Bangalore Police Fingerprint Bureau, Case studies and requirement elicitation for PoCs bio metric identification systems for Immigration services, Patrolling and beat systems for Bangalore City Police, and other Government agencies' IT endeavors.• Lead Teams for development of Core-Banking product aimed at Co-Operative Banks in the state of Karnataka. • Lead team in development of PoCs and pre-sales activates for prospective clients in NA, Government of Karnataka and other IT embarking States in India.• Coordinator for ISO and CMM adoption for Software Development activities. Drafted various policies in consultation with external auditors. Show less

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  Businessone technologies

  Jan 2003 - Dec 2003

  Principal systems engineer

  Project Management and exposure to Sales Force Automation in US Pharma sector• Built and managed Sales Force Automation product for Pharmaceutical field agents engaged with leading Pharmaceutical organization in NA region.• Exposed to startup experience and contributed in Policy drafting in QA and HR areas.

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  Zapapp

  Dec 2003 - Jun 2005

  Team lead - qa

  QA Lead – transition into Quality, Testing, Management responsibilities. • Developed test plans, estimates & test strategies for product certification and data migrations for the market leader in Mortgage Banking information provider in US.• Established processes for Test life cycle, Build and Release planning, UAT and owned a 24/5 test and release cycle for operations between offshore and onshore teams. • Off-shored all planning and technical activities of the testing practice, providing management a platform to project savings and value additions of offshore development to the US client.• Established Tech support team for supporting the product developed. Show less

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  First indian corporation private limited

  Jun 2005 - Jun 2010

  Manager - qa

  Transitioned to First Indian Corporation Pvt Ltd., a captive offshore unit of First American Corporation as a part of reorganization of the parent company. • Winner of the coveted Kennedy Excellence Award for 2009, in recognition of conceiving and institutionalization of QA Shared Services and expanding services of Corporate Systems Group for a leading Mortgage client of NA region.• Conceptualized and owned the ‘Shared Services Model’ for Testing, integrating 70% captive Business units of Corelogic Global Services to provide efficiency in utilization of Test resources, tools and processes. Achieved 20% increase in efficiency by adopting SWOT analysis techniques and critical evaluation of business units’ resources, processes and automation adoption. Crafted individual onboarding strategies taking cognizance of change management needs for each of the business units.• Headed geographically multi-located Testing Delivery services for multiple products under Corporate Systems Group of First American Corporation, consisting of the flagship product of First American Corporation for over 60% Mortgage Information services for the US market. • Increased offshore footprint by strapping up Business Analysis, Production support, Build and Release Engineering teams• Effectuated increased offshore footprint for Testing, Business analysis, Production Support and Release Engineering teams, resulting all non-management functions offshored.• Instrumental in adaptation of several firsts in the organization including Shared resources for skills and tools, Intern resource pool, Multi-location delivery, Technology Seminars, Mentoring programs for leadership skills and Continuity planning, Knowledge and code reuse, Corporate Social Responsibility programs, BCP to name a few. • Deft Change Management Agent, given to handle acquisition and transitions of IT groups, Risk and SWOT Analysis, Process and Resource Optimization. Show less

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  Corelogic global services private ltd

  Jul 2010 - Aug 2011

  Program delivery manager

  Transitioned to CoreLogic Global Services as a part of reorganization of the parent company - First American Corporation.• Extended the success of ‘Shared Services Model’ for Release Engineering and Requirements Engineering group. Transitioned to another role ahead of accomplishing goals in this area. • Established CoEs for Test Automation, Performance Testing, Test Planning and Process management. • Standardized and migrated multiple Defect management, Release and Configuration Management tools into CollabNet TeamForge• Ownership role for Management reporting, Cataloging IT assets, Due diligence activities in preparation to indicated acquisition. Show less

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  Cognizant global services

  Aug 2011 - Mar 2013

  Associate director - projects

  Acquired by Cognizant • PMO Manager for IT integration in acquisition of Corelogic Global Services by Cognizant Global Services. Complete responsibility and accountability of integration and transition of IT assets, Knowledge Transfer, Employee stacking and stakeholder communication. Accomplished the challenge of transition from Corelogic’s Captive model to Cognizant’s Services model in 60% time allocated with 100% employee retention and zero assets dropped. Renegotiated and institutionalized SoWs, support SLAs, Delivery agreements, Process standardization and stakeholder communication models under the new services model. • Facilitated Process and personnel transition of Datacenter and Support teams of CoreLogic Global Services to a third party leading enterprise. • Headed offshore Delivery units for Corelogic’s Enterprise Technology Group under the new Services model of Cognizant, supporting over 30+ Enterprise applications for CoreLogic Global Services. Show less

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  Cognizant technology solutions

  Apr 2013 - Dec 2014

  Associate director - projects

  Transitioned to Parent organization for opportunities with a major retail bank in UK. Based out of London, UK, managed ODCs from Chennai and Pune• Onsite QA Program Manager for a top Banking group in UK, leading re-engineering initiatives scoped for digitization and customer experience involving multiple tier-1 IT vendors. • Accountable for QA deliveries for multi-located offshore ODCs, ensuring compliance with operational, financial and SDLC processes, efficiency improvements in project/program delivery & metrics driven management of projects/programs. • Established adequate governance procedures leading to efficiency improvements in end to end delivery in areas of Requirements Management, Functional and non-functional testing, Test environments management, offshore delivery management, Change Management, Project Resourcing, senior stakeholder management and reporting. Show less

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  Freelancer

  Jan 2015 - Dec 2016

  Professional consulting and sabbatical

  A short break ahead of continuing my career aspirations. Pursued a PG and refresher trainingsProfessional consulting for Clients: - FinFort InfoTech LLP, Fintech Company (IT Program Management)- Episteeme Technology Research Pvt. Ltd., IT Solutions Provided (Testing and Delivery Excellence)- Reflections, Educational consultants (Psychological Assessments and Training program)- Engaged with Bangalore based NGO working on Suicide Prevention and Youth Empowerment (Psychological Assessments and soft skills training)- Freelance Coaching and mentoring. Show less

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  Finfort infotech llp

  Jan 2017 - now

  Vp - technology

  FinFort (www.finfort.ind.in) partners with financial institutions to aid in underwriting at origination and ongoing monitoring of borrowers leveraging FinFort’s technology driven data acquisition of varied public, non-public data and decisionable analytics. Primarily focused on the retail segment and SMEs in the wholesale segment, FinFort leverages its technology solutions to help business improve the precision, consistency and agility of high volume decisions. • Heading the Technology team.• Primary accountability of Product Development, Vendor Management & Client on boarding & technology hand holding. • Strapped up in-house product development and support teams reducing vendor dependencies for faster integrations.• Effectuated increased technology adoption for operations efficiencies and TAT by over 50%. Show less