Experience

• 

  Duke energy corporation

  Apr 2014 - Dec 2018

  Sr technical assistant

  • Routinely did data analysis to extract reports, analyze reports, use pivot tables, and show visualization of calibration tools.• Used SQL technique on database to inquire specific tools.• Quarterly perform data clean up between multiple plants. • Use ERP to optimize inventory control, accuracy, and improve distribution. • Perform routine testing and troubleshoot in accordance with prescribed scripts of the calibration production database. • Provided and prepared logistic support plans to meet delivery turnaround time. • Assist with inventory optimization and help with documenting projects. • Execute process improvements to increase efficiency, reduce costs, improve utilization, and meet business’s needs. • Created job training manuals and work orders for tool calibration. • Direct and coordinate with multiple Vendor’s transportation. • Researched root causes, analyzed risk, and escalated problems to management. • Provided verbal and written support to Procurement Group and Logistics Group on purchase orders and work orders. • Track all calibration tools in all warehouse locations. • Oversee laboratory new equipment and parts ordered. • Maintain records and assist with purchase orders• Assist with using fork-lift for inbound/outbound of hot/cold instruments for shipping and receiving. • Monitor trends and control scope and cost. Maintained instrument usage and inventory via data logs. • Reviewed, uploaded, and updated processes and procedures. Worked with multiple external Stakeholders to keep track of new and existing contractual agreements and time management. Show less

• 

  Comm-works (acquired by new era technology 2022)

  Aug 2019 - Apr 2021

  Technical project coordinator (contractor for wells fargo)

  • Assist and oversee financially advantageous to refresh the global network by removing all equipment that will become EOS, or any refresh • Coordinate highly visible technical projects with high impact, complexity, and risk • Coordinate completion of multiple tasks and meet aggressive time frames • Work 3 different work streams simultaneously • Create and track Change Requests (CR) for ATMs, Retail Branches, & Larger Businesses (like Call Centers, Data Centers, & Satellite Data Centers) • Update and closeout Change Request tickets through PAC2000. • Process CR remediations and Site remediations. • Create SR (Service Request) in WANDA to meet customer’s needs. • Use Remedy to research and confirm devices. • Support and provide engineers with the scope of work. • Work closely with the development team to communicate the technical solution or implementation details to ensure that the baseline requirements are met. • Generate reports regarding project and budget status and facilitates communication efforts; compiles and maintains project documentation and issues log. • Identify project or production issues and work with project team to provide solutions to avoid project delays. • Ensuring installations, back outs, or fallback plans are completed and accurate. • Communicate with Stakeholders throughout the project life cycle. • Assist with identifying risks, problems, and solutions on all lines of business. • Schedule and coordinate project tasks and/or problem reviews and ensure completion of assigned actions. • Engaging in the development of the annual Business Continuity Plan updates required by the financial institution standard. • Plan, prioritize deliverables, evaluate, and implement improvement in business processes and workforce strategy planning activities to help enable the success of the business. Show less

• 

  Teksynap

  Apr 2021 - Aug 2024

  • Execute and monitor multiple project activities at main facilities and remote sites. • Work with Veteran Affairs on multiple projects.• Follow-up on design surveys and validation surveys. • Work closely with engineering to ensure troubleshooting Wi-Fi techniques and ensure customer satisfaction.• Coordinate priorities and resources between multiple projects. • Occasional work with MS Project, SharePoint, MS Outlook, MS Excel, and Bluebeam. • Prepare/update project plans and run daily status reports to senior management (internal/external). • Work closely with the Customers as a primary contact to help maintain relationship during each project(s). • Create, coordinate, and provide schedule operational meetings with follow ups. • Identify and manage project risks and escalate to Sr Management as needed. • Develop project-related documentation and implement lessons learned. • Create and track RMAs client-issued equipment(s) and purchase orders.• Effectively manage schedules and deadlines, support, and anticipate business needs. Show less • Execute and monitor multiple project activities at main facilities and remote sites. • Work with Veteran Affairs on multiple projects.• Follow-up on design surveys and validation surveys. • Work closely with engineering to ensure troubleshooting Wi-Fi techniques and ensure customer satisfaction.• Coordinate priorities and resources between multiple projects. • Occasional work with MS Project, SharePoint, MS Outlook, MS Excel, and Bluebeam. • Prepare/update project plans and run daily status reports to senior management (internal/external). • Work closely with the Customers as a primary contact to help maintain relationship during each project(s). • Create, coordinate, and provide schedule operational meetings with follow ups. • Identify and manage project risks and escalate to Sr Management as needed. • Develop project-related documentation and implement lessons learned. • Create and track RMAs client-issued equipment(s) and purchase orders.• Effectively manage schedules and deadlines, support, and anticipate business needs. Show less

  • Project Manager

    Aug 2022 - Aug 2024

  • Project Coordinator

    Apr 2021 - Jul 2022