Experience

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  Genpact

  Jun 2015 - Apr 2021

  Senior process associate

  • Team Collaboration: Contributed to a team managing cheque dishonours and account adjustments, ensuring accurate resolution of financial discrepancies.• Account Adjustment and Reconciliation: Handled account adjustments, reconciliations, and settlements with precision to maintain financial accuracy.• Risk Management: Managed risks associated with bank and customer accounts by processing and directing internal and external inquiries, with a focus on proactive and diligent monitoring of tasks.• Transaction Oversight: Maintained critical oversight of daily transactions and cheque dishonours, ensuring timely and accurate processing.• Branch Support: Provided essential branch support for customers, assisting with transaction matching and resolving queries by coordinating with relevant departments and following up until resolution.• Operational Risk Identification: Identified and assessed key operational, credit, and financial risks, working closely with various customers to mitigate potential issues and enhance financial stability. Show less

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  Thrillophilia.com

  Apr 2021 - now

  Finance and business analyst | team lead at thrillophilia

  As a Finance and Business Analyst, I lead a team and manage vendor accounts (RECO) to ensure seamless operations. My role includes:• Overseeing and processing vendor invoices as an Invoice Auditor.• Developing and implementing automation solutions using Google Apps Script, including: o Automated Invoice Generation: Creating invoices based on data and required fields, with automatic saving in PDF format on Google Drive. o PNR Invoice Tracking: • Created a robust tracking mechanism for PNR invoices that eliminated discrepancies and reduced processing time by 40%, ensuring high accuracy in financial reporting and improving overall operational efficiency. o Monthly Invoice Segregation: Organizing invoices by month and generating ZIP files for efficient data management.I play a key role in:• Developing Reports: Crafting detailed and insightful reports to support decision-making and business strategy.• Managing Master Data: Overseeing the creation, maintenance, and updates of critical business data to ensure accuracy and consistency.• Evaluating Business Processes: Analysing current workflows and processes to identify areas for improvement and optimize operational efficiency.• Anticipating Requirements: Proactively identifying and addressing business needs to align with strategic goals and drive innovation.• Implementing Improvements: Designing and executing solutions to enhance overall business performance and operational success. Show less