
Chee Heng Mooi
Appplication Software Architect

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About me
Senior Manager at GlobeOSS
Education

Universiti Putra Malaysia
1992 - 1996Bachelor's Degree in Computer Science (Hons) Computer Science
Experience

MyBiz
May 1996 - Oct 2003Appplication Software ArchitectMyBiz Technology Sdn Bhd (A subsidiary of MyBiz Internationl Group)June 2003 – October 2003Application Software ArchitectMy working experience includes: -Contract Management System• Developed a Contract Management System for a group of high powered IT savvied lawyers.• Contract Management System comprises of various components ie. Profile Management, Contract Management, Deliverables Management, Virtual Lawyer, Search and Reports.• Involved in the full SDLC (System Development Lifecycle), which range from collecting user requirement, design, managing programmers to system rollout, UAT and support.• Performed customization and deployment of the Contract Management System for a local telecommunication company, DiGi Telecommunications Sdn Bhd. Data Synchronization• Perform research to build a Data Synchronization engine for a Catalogue Management System.MyBiz Mastercopy Development• Lead a team to consolidate different version of MyBiz source code from different environment to create a master copy.Document Repository System Prototype• This is a working prototype for a government project. • Involved in the development of a working prototype for document retrieval that uses myKad and biometric (thumbprint) for Authentication.MyBiz International Group (A parent company of Hitechniaga Sdn Bhd)Jan 2002 – May 2003Senior TechnologistMy working experience includes: -• Recruitment Drive• MyBiz 2.X Development• Other projectsHitechniaga Sdn BhdJan 2000 – Dec 2000System AnalystMy working experience includes: -• MyBiz 2.0 and further releases of MyBiz• Operation support for MyBiz and vCare (HR System)Hitechniaga Sdn BhdMay 1996 – Dec 1999Analyst ProgrammerMy working experience includes: -• Involvement in the following projects ie. (a) MyBiz 1.0 - An electronic commerce project(b) Purchase Stream 2.0 - An electronic commerce project (c) MBf Banking System - A banking project Show less

Klick Creations Sdn Bhd
Nov 2003 - Jun 2004Senior System AnalystMy working experience includes: -• Hotel Reservation System• Hotel Check-in via Kiosk• Inventory System• .NET Application ArchitectureHotel Reservation System• Involved in the full SDLC to develop a Hotel Reservation System for Asia Experience Sdn Bhd• The complexity of the projects lies in the booking workflow and rates derivation, which involves various factors eg. agent commission, room type, peak period, availability, currency, nationality and etc.Hotel Check-in via Kiosk• Involved in the development of a working prototype for Resorts World. The prototype enable customers of Resorts World to perform Hotel Check-in and Gift Redemption via Kiosk using myKad and Genting World Card.Inventory System• Developed an inventory and reporting system for a pharmaceutical distributor company, Emerging Pharma Sdn Bhd..NET Application Architecture• Building Application Architecture that uses the Microsoft .NET platform for future projects. Show less

ITopia Sdn Bhd
Jul 2004 - Apr 2008Software ManagerMy working experience includes: -• Architecting the application architecture• Managing software development, training and support• Managing database and server environmentArchitecting the application architecture• Design and develop an application architecture that contains the common components required to build new application in a more efficient manner.Managing software development, training and support• Involved in the full SDLC to develop the following application(a) iMembership – A Single Sign-On system to all iTopia’s applications and a Profile Management System.(b) Kool Call – a SIP softphone for intra/inter network communication. Developed using the Microsoft RTC API.(c) iEasy – A CPG Management System with integration to Clarent. Clarent is the system used to offer the VOIP and VOBB services.(d) iSMS – Account registration and balance topup via SMS.(e) iRequest – A system to manage bug request.(f) Billing – improving and simplifying the existing telecommunication billing program and processes.(g) Other application to support the telecommunication business eg. iCCA & iAccess (Customer Care Application), iCode (Dial-code Management System), iTrunk (Trunk and Trunk Group Management System), iReports (Reports), iProc (CDR Processing), iCardmaker (Card Management System), iInventory (Inventory Management System), etc.• Performed application development and customization for Bayan Telecommunication Inc and Capitol Wireless Inc, Philippines Telecommunication companies. Also responsible for writing user guide and providing Application Training (in Manila) to the clients.• Performed application setup and installation of digital city applications for Suifenhe Digital City Project. Suifenhe is a city situated north-east of China.• Provides application support to TM (Telekom Malaysia) for all iTopia’s Applications.• Experimented and built a working application using AJAX and JSON.• Experimented and built a working MIDLET using J2ME. Show less

GlobeOSS
May 2008 - nowMobile Number Portability (May 2008 - Aug 2009)- Implemented Analytics & Reporting and Central Document RepositoryProbes- Deployed Probes in local Telecommunication Operator- Worked with IBM on SQM IntegrationRAN Sharing (Feb 2012 – Nov 2012)- The project involves the capturing and processing of probe data for billing.- Involvement in the requirement gathering, design, implementation, testing and deployment of the system.- Also implemented integration to other Maxis system to validate the captured traffic.RAN Sharing Reporting (Nov 2012 – Apr 2013)- The project includes the extraction and processing of high volume data for reporting.- Involvement in the requirement gathering, design, implementation, testing and deployment of the system.Fault Management System (May 2013- May2014)- Implemented Fault Management System for U Mobile.- It involves integrating more than 10 multivendor EMS.- The EMS are responsible for managing the different types of network such as IP, Core, RAN and Transmission- Involvement in the overseeing technical area of the project and identification, definition and configuration of Alarm Correlation policies.Service Desk Management ( Jun 2014- Dec 2014 )- Implemented the Analytics and Reporting for Service Desk Management.- Involvement in the data modelling and reporting of the Service Desk system.Mini CEM (Jan 2015 - Jun 2015)- Involvement in the requirement gathering, data modelling, use case implementation, testing and deployment of the system.IGW Reporting (Jul 2015 - Dec 2015)- Involvement in the requirement gathering, data modelling, dashboard implementation, testing and deployment of the system.Other Projects- Certified Phone Discount- Campaign Management System- BIg Data Implementation- Data Ingestion and Data Analytics on Google Cloud Platform- Smart Capacity Planning Show less
Senior Manager
Jan 2023 - nowSenior System Architect
May 2008 - now
Licenses & Certifications
- View certificate

Cloud Pak for Integration Technical Sales Intermediate
IBMApr 2024 - View certificate

Customer 360 Sales Foundation
IBMJul 2023 - View certificate

Multicloud Data Integration Sales Foundation
IBMJul 2023 - View certificate

Watson Query Sales Foundation
IBMJul 2023 - View certificate

Microsoft Copilot Partner Bootcamp — FY24 Participant
MicrosoftOct 2023 - View certificate

Data Governance and Privacy Sales Foundation
IBMJul 2023 - View certificate

Cognos Analytics with Watson Sales Foundation
IBMJun 2023 
Swimlane Certified SOAR User
SwimlaneApr 2022- View certificate

Cloud Pak for Integration Sales Foundation V2
IBMApr 2024 - View certificate

Cognos Analytics with Watson Technical Sales Intermediate
IBMJun 2023
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