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Dhritiman Samaddar

Dhritiman Samaddar

Technical Support Engineer

Followers of Dhritiman Samaddar492 followers
location of Dhritiman SamaddarKolkata, West Bengal, India

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  • Timeline

  • About me

    Incident Management

  • Education

    • West Bengal University of Technology

      2006 - 2009
      B.Tech Electronics and Communications Engineering

    • Vidyasagar University

      2010 - 2012
      Master in business administration Marketing

    • West Bengal state council for technical education

      2003 - 2006
      Diploma Electronics and Telecommunication

    • Ramkrisna Asram, Rishra

      1995 - 2001
      Madhyamik misc

    • Mahesh Sri Ram krisna ashram

      1995 - 2000
      Madhyamik secondary

  • Experience

    • Logo creator team

      Jul 2009 - Jul 2011
      Technical Support Engineer

    • 3i Infotech Ltd.

      Jul 2011 - Jul 2014
      Team Leader IBM-IIFL Project.

    • Sysnet Global Technologies Pvt. Ltd.

      Jul 2014 - Mar 2015
      Regional Coordinator HP ESSN

      process improvement

    • ITC Infotech

      Mar 2015 - Jun 2016
      Servicedesk Team Lead ITD & PCPB

      IT Service Management

    • Atos

      Jun 2016 - Mar 2018
      Regional Supervisor Jhonson & Jhonson

    • Hewlett Packard Enterprise

      Mar 2018 - Oct 2018
      Service Delivery Coordinator

    • Infosys

      Oct 2018 - now
      Incident Management

  • Licenses & Certifications

    • ITIL V3 Foundation

      AXELOS Global Best Practice
      Jan 2018