Sean Shelton, LSSYB

Experience

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  Con-way Enterprise Services

  Jul 2013 - Sept 2014

  Team Leader

  Supervised personnel operations to ensure efficient loading, and processing of customer shipments.Coached, trained and developed employees consistent with company policy.Enforced all company, FMCSR, OSHA and DOT policies, rules, regulations and laws. Ensured customer's freight was delivered and picked-up timely and damage free.

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  Safelite AutoGlass

  Sept 2014 - May 2015

  Auto Glass Technician

  Independently performs mobile and fixed site removal and installation of auto glass utilizing hand and power tools to remove moldings, wipers, mirrors and windshields, minimizing any vehicle damage that could occur. Installs glass following industry specifications. Maintain excellent member/customer satisfaction. Handles technical inquiries regarding the glass replacement and repair process as needed. Work closely with customer service to troubleshoot any concerns as required. Develop and maintain relationships with commercial accounts by utilizing face to face visits to present marketing materials selling the AAA Auto Glass programs features and benefits. Achieve weekly productivity goals as set by management. Show less

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  OneSource Virtual

  May 2015 - Sept 2016

  Treasury Accountant

  Ensure the integrity of the cash inflow and cash outflows associated with payroll, tax, and garnishment accounts for US and Canada Treasury Cash Management Services. Balance daily to the penny for customer sub ledger accounts and notate anomalies and variances for all cash accounts. Research variances and report findings with a high degree of accuracy, certainty, and a sense of urgency. Responsible for coordinating reconciliation efforts amongst the operations group as well as outlining and developing a repeatable process for reconciliation that is both streamlined and accurate.Responsible for moving approximately 1 billion dollars in company, customer, and federal funds daily in the US, Canada, and EU.Process all incoming and outgoing wires to customers and federal agencies. Manage all ACH, Wire, and misc. collections for all customers and federal agencies.Reconciled over 8000 outstanding checks. Processed stop payment, reversals, and positive pay file uploads and exceptions. Show less

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  JPS Health Network

  Jan 2017 - Sept 2022

  • Provided executive administrative support to the President of the Acclaim Physician Group, ExecutiveVice President Chief Nursing Executive Officer, Chief Medical Informatics Officer, Vice President ChiefAncillary Officer, and Vice President Chief Quality Officer simultaneously. This included preparingbudgets, presentations, data, schedule management, team coordination, and many other projects.• Responsible for compiled data, coordinating schedules, efficiently and effectively communicating withthe Board of Managers as well as senior Executive leadership, designing SharePoint/Teams sites,and preparing reports and presentations for various committees. Committees including the Board ofManagers Quality, Patient Safety and Quality Governance, Clinical Steering Team, and many others.• Designated as team leader for administrative support for regulatory surveys (The Joint Commission,CMS or State).• Selected by executive leader to serve as an JPS Ambassador for the Senior Vice President ChiefExperience Officer.• Serves on the company wide Rewards and Recognition and Rules of the Road Committees. Show less • Provided executive administrative support to the Chief Quality Officer, Chief Medical Informatics Officer, and Executive Director of Quality simultaneously. This included preparing budgets, presentations, data, schedule management, team coordination, and many other projects. • Responsible for compiled data, coordinating schedules, efficiently and effectively communicating with the Board of Managers as well as senior Executive leadership, designing SharePoint/Teams sites, and preparing reports and presentations for various committees. Committees including the Board of Managers Quality, Patient Safety and Quality Governance, Clinical Steering Team, and many others.• Served as the office manager for the Quality Division. This encompassed onboarding of new leaders and staff, supply and materials management, redesign of seating, office and cubical arrangement, and oversight of company assets. • Designated as team leader for administrative support for regulatory surveys (TJC, CMS or State).• Selected by executive leader to serve as an JPS Ambassador.• Serves on the company wide Rewards and Recognition and Rules of the Road Committees. Show less Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmittingtext, data, and graphics.Represents the executive by attending meetings in the executive's absence; speaking for the executive.Welcomes guests and customers by greeting them, in person or on the telephone; answering ordirecting inquiries.Responsible for creating Provider and Staff coverage schedule for 6 Dental Clinics.Updates employee files and credential status.Completes projects by assigning work to clerical staff; following up on results.Prepares reports by collecting and analyzing information.Provides historical reference by developing and utilizing filing and retrieval systems; recording meetingdiscussions.Maintains office and clinical supplies inventory by checking stock to determine inventory level;anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies;verifying receipt of supplies.Ensures operation of equipment by completing preventive maintenance requirements; followingmanufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipmentinventories; evaluating new equipment and techniques. Show less Monitors and investigates all reported criminal activity, safety concerns, and unusual incidents onDistrict property, whether dispatched, citizen informed, or personally observed. Prepares and fileswritten incident/offense reports as required.Trained new employees on all aspects of being an efficient Patient Access Representative.Reviewed and applied payment to past due hospital billing accounts.Greeted and directed patients and visitors; provided information regarding services and providedadditional assistance when need.Reviewed and completed all work queues, in-basket and patient call messages.Performed sign-in and check-in functions to expedite patient flow.Reviewed and confirmed patients financial information, informs patients of financial obligations,assessed need for financial assistance and refers to financial screening if needed.Verified benefits, calculated and collected copays, deductibles, clinic fees or deposits, and accuratelybalances cash drawer. Show less

  • Senior Executive Assistant

    Nov 2021 - Sept 2022

  • Executive Assistant

    Jul 2019 - Nov 2021

  • Administrative Assistant

    Dec 2017 - Jul 2019

  • Patient Access Representative

    Jan 2017 - Jul 2019
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  Acclaim Multi-Specialty Group

  Sept 2022 - now

  Physician Liaison

  Proven track record in developing and nurturing relationships with clinicians, serving as a valuable resource for their needs.Experienced in assisting with clinician retention, education, targeted programs, and services promotion to drive engagement and satisfaction.Skilled in conducting in-person rounding, providing support and guidance to new and existing clinicians.Exceptional in managing clinician-related issues, grievances, and concerns with a high level of professionalism.Strong ability to create brand and service awareness through proposal and presentation preparation.Actively engages with local primary and specialty physicians to promote network services, discuss patient care, referrals, and new treatments.Diligently tracks rounding and initiatives, preparing comprehensive status reports for practice and service line leadership review.Collaborates with leaders to support the clinician engagement strategy and implement initiatives to enhance clinician satisfaction.Regularly attends and actively participates in required meetings, staff meetings, community events, and internal growth meetings.Identifies physicians' needs and offers tailored solutions, including educational opportunities, practice services, and patient-based services. Show less

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  CHURCH OF GOD AND SAINTS OF CHRIST

  Apr 2023 - now

  Minister