Nicole Rafstedt

Experience

• 

  Uniq Dialog i Malmö AB

  Nov 2014 - Feb 2015

  Telemarketer

  My first part-time job besides my studies in high school. Sold magazine subscriptions by phone.

• 

  Clarion Hotel & Congress Malmö Live

  Jun 2015 - Aug 2015

  Reception Assistant

  Worked part-time during summer 2015 at the reception at Clarion Collection Malmö Live as an assistant in order to facilitate for the other employees.

• 

  MAX Burgers

  Apr 2016 - Jun 2019

  Restaurant Worker

  Worked part-time during high school until my first year as a student in Lund. Worked as a cashier and served food as fast as possible in the "express delivery". Got awarded by "best cashier staff" at Max Hamburgers, Emporia 2017.

• 

  Polarn O. Pyret

  Jan 2018 - Jun 2021

  Sales Representative

  I have had the pleasure of working for Polarn O Pyret in a part-time position besides my studies in Lund. At Polarn O Pyret, I was expected to deliver the best possible personal service to our fellow customers who were looking for sustainable, durable and stylish clothes for their children.

• 

  Willys

  Jun 2020 - Jun 2021

  Store employee

  In June 2020, I started working for Willys which is among Sweden´s most established grocery stores. Here I mainly worked with customer service at the pay desk.

• 

  Handelsbanken

  Jun 2021 - Jun 2022

  Customer Service Representative

  Worked with customer service through phone calls and helped customers with issues such as login and signing through internet services provided by Handelsbanken, payments and transfers, payments abroad, card issues etc.

• 

  Plato Group

  Jun 2022 - Jun 2023

  Student Assistant Marketing

  Plato Group provides European markets with promotional products to companies. At the office in Copenhagen, here I helped out with marketing activities for the nordic markets as well as the UK and Ireland. This includes sending out newsletters, product translations, writing product descriptions, planning of social media posts, posting of blogs etc. The role also entailed being involved in the company's SEO (search engine optimization) strategy activities.

• 

  180 Degrees Consulting Copenhagen

  Aug 2022 - Jun 2023

  Event Director

  180 Degrees Consulting is the world's largest student organization within consulting for non-profits and social enterprises. 180 DC provide university students with hands-on experience into consulting with help from consulting partners. Each semester, 180 DC organizes a "consulting cycle" meaning that each group of exclusively selected student consultants are getting a case that should be solved for one of our clients that are in need of a consulting service. Along the way, the students get mentorship and guidance through our consulting partners in order to end up with the best possible solution for each case. As an event director at the Copenhagen bransch, I am responsible for arranging our events throughout the academic year 2022/2023 including info-nights, workshops, the final event of the consulting cycle and external events (meaning events in collaboration with our partners outside of the consulting cycle). Show less

• 

  EF Education First

  Jun 2023 - Aug 2023

  Residence Manager

  Mainly responsible for one of the student residences in Sliema, Malta where EF brings teenage students from around the world for language trips. Managing room allocations, check-ins and check-outs, contact person between EF and the residence supplier and scheduling the students' course leaders' duties at the residence are few of my responsibilities.

• 

  The Fresh Collective

  Oct 2023 - Jan 2024

  Waitress

  While doing a working holiday year in Australia, I started working as a waitress at MCA cafe in Sydney. Here I was mainly responsible for hosting meaning ensuring all customers get a personal welcome greeting and a short explanation of how to order etc. Additionally, during busy hours my main task was also to fit as many customers as possible in the venue. Also helped out running food and drinks etc.

• 

  ALH Hotels

  Apr 2024 - Jun 2024

  Waitress

  Continuing my working holiay year in Australia, I moved on to a different location and started working as a waitress for ALH Hotels Group at The Broadbeach Tavern in Gold Coast. Here I helped out serving food and drinks for the customers, clearing the floor around the venue as well as taking orders from the till.

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  Tietoevry

  Aug 2024 - now

  Junior Sales Manager

  As a part of the Tietoevrys Graduate program 2024 within the business field, I am pursuing a role as a Junior Sales Manager where I support the sales team in the Energy & Utilities unit of the company. As a junior sales manager, I get the opportunity to grow as a sales manager with the optimal guidance and support from the rest of the team with focus on my growth within the role. At Energy & Utilities, we sell SaaS-products to our customers on the energy market where technology is playing a crucial role in the transmission towards a zero-carbon society. Show less