
Ally Khalfan Al-Busaidi
Customer Care Team Lead

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About me
CEH | CISSP | ISO 27001:2022-ISMS | ITIL-v4 Certified | ISO 20000-ITSM | ISO/IEC 42001:2023 -AIMS | ISO 9001:2015-QMS | Oil & Gas QA/QC Inspections | BSc in IT.
Education

Arabian Training and Safety Academy
-Certificate in Gas Tester Specialist
Arabian Training and Safety Academy
-Certificate in Permit to work Holder -(PTWH)
United NDT Training & Inspection Center (UNTIC)
2022 - 2022NDT Level -II Certificate Non Destructive Testing (NDT)
International Well Control Forum
2020 - 2020Certificate in IWCF Level 1 Program. A (98%)Activities and Societies: Well control Equipments Inspection and Pressure testing.

International Well Control Forum
2020 - 2020Certificate in Well Operation Crew Resources Management -(WOCRM) A (95%)
National Oilwell Varco (NOV)
2014 - 2014Certificate in Pressure Control EquipmentsTrained in how to Operate all types of (NOV)Pressure Testing Units/Pumps and Faults Troubleshooting and Reports/ Certification.

The Institute of Finance Management University-(IFM)
2009 - 2012Bachelor's Degree of Science in Information Technology (BIT) GPA 3.8 Upper Second.
EC-Council University
2022 - 2023Certificate in Dark Web, Anonymity and Crypto Currency A (93%)
EC-Council University
2023 - 2023Certificate in Ethical Hacking Essential-(EHE) A (97%)
EC-Council University
2023 - 2023Certificate in SQL Injection Attacks. A (93%)
EC-Council University
2023 - 2023Certificate in Network Defense Essential-(NDE) A (91%)
Alison
2023 - 2023Certificate of archivement in ISO 45001:2018 Principle of Occupational Health and Safety Management A
EC-Council University
2023 - 2023Certificate in Digital Forensics Essential-(DFE) A (95%)
EC-Council
2023 - 2025Bachelor's of Science in Cybersecurity (BSCyS) Still active Student
Dar es Salaam Institute of Technology ETE
2007 - 2009Advance Diploma in Information and Communication Technology-(ICT)
Alison
2023 - 2023Certificate in ISO/IEC 27001 Dynamics of Information Security Management System-(ISMS) A
Alison
2023 - 2023Certificate in Internal Auditing - Fundamental Principles & Concepts. A
Alison
2024 - 2024Diploma in Penetration Testing 4.0 GPA
Alison
2023 - 2024Diploma in Human Resources Management/Personnel Administration, General A
Alison
2023 - 2023Certificate of Achivement in ISO 9001:2015 Quality Managment System - (QMS) A
Alison
2024 - 2024Diploma in Certified information Systems Security Professional -( CISSP 2019) 3.5 GPA
EC-Council University
2023 - 2023Certificate in Website Hacking Techniques A (95%)
EC-Council University
2023 - 2023Certificate in OSINT- Open-source Intelligence A (93%)
EC-Council University
2023 - 2023Certifocate in Cybersecurity for Businesses. A (90%)
EC-Council University
2023 - 2023Certificate in Common Cybersecurity Attacks and Defense Strategies. A (96%)
Alison
2024 - 2024Diploma in Cybersecurity A+Activities and Societies: Cyber Threats Intelligence, Ethical Hacking, Risk Management and compliance. Wireless Networks Security.etc

EC-Council University
2023 - 2023Certificate in Exploitation with KALI LINUX A (98%)
Alison
2024 - 2024Diploma in Software Project Management 3.8 GPA
Alison
2024 - 2024Diploma in Certified Ethical Hacker -CEH 3.8 GPA
Alison
2024 - 2024Diploma in Software Testing 3.5 GPA
Experience

Vodacom Tanzania Plc
Feb 2010 - Nov 2012Customer Care Team LeadMy duties and responsibilities in this role as a Team Lead , was to supervise the customer care operational service and managing my team, Coaching them and developing their skills as well as supporting them on every inquiries in demand as a Team Leader.

United National Oilfield Services llc.
Jan 2012 - Sept 2023My responsibilities ware, staff supervision and facility operation; communicates closely with staff in the coordination of programs and operations; maintain a safe environment for pool patrons and ensures that departmental polices are followed. As a senior Inspector in Well Control Equipments verification and Senior Pressure Testing Unit Operator As a Senior NDT Inspector in Well Control Equipments Inspection as-well as Inspection in Drill String Components such as DRILL PIPE, BHA TOOLS, MWD & LWD as per - DS-1, API and Customer Specifications. My Responsibilities was to taking care all of IT inquiries and computer maintenance support to all company employees, managing & Controlling Company Documentations. Participating in Reviewing & Updating of Company Standard Operation Procedures.
Operation Skill Pool Manager-(OSPM)
Sept 2022 - Sept 2023P/T Senior Unit Operator & Well Control Equipment Inspection Verifier
Apr 2014 - Aug 2022OCTG & NDT Senior Inspector.
Apr 2014 - Apr 2022ICT Engineer & DMS Controler
Jan 2012 - Dec 2020

International Academy Oman
May 2024 - Sept 2024Apple Computers Technician TrainerProviding comprehensive training to employees across various companies on troubleshooting software and hardware issues in Apple computers. This includes proficiency in dismantling units, replacing parts, and addressing Wi-Fi software and hardware troubleshooting specifically tailored for Apple devices.

Bright Technology Solutions SPC
May 2024 - nowChief Executive OfficerAlly Khalfan Al-Busaidi.Executive Chairman | Bright Technology Solutions SPCAs the Executive Chairman of Bright Technology Solutions SPC, I am responsible for overseeing the company’s strategic direction, ensuring long-term growth, and fostering a culture of innovation and excellence. With a strong focus on technology-driven solutions, I lead initiatives that drive market expansion, operational efficiency, and client satisfaction. My role involves guiding our executive team, aligning business goals with evolving industry trends, and maintaining key relationships with stakeholders and partners to elevate the company’s position as an industry leader.My Core Responsibilities:• Strategic Leadership: Oversee and define company vision and strategic objectives to achieve sustainable growth.• Executive Oversight: Lead and mentor the executive team to ensure alignment and efficient execution of business initiatives.• Stakeholder Engagement: Build and maintain strong relationships with investors, partners, and key industry players.• Innovation & Expansion: Identify new opportunities for innovation, expansion, and technological advancement to drive market leadership.• Financial Stewardship: Provide guidance on financial performance, budgeting, and resource allocation to maximize profitability and growth. Show less
Licenses & Certifications
- View certificate

Entrepreneurship Foundations
LinkedInApr 2024 - View certificate

Cybersecurity Threats Landscape
LinkedInApr 2024 - View certificate

Leveraging ChatGPT for Smarter Cybersecurity
LinkedInMar 2024 - View certificate

ISO 27001:2022 Compliant Cybersecurity
LinkedInMar 2024 - View certificate

Ethical Hacking : Wireless Networking
LinkedInMar 2024 - View certificate

Artificial Intelligence for Cybersecurity
LinkedInApr 2024
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