Mohammed Fazmy

Mohammed Fazmy

CSE - Auditor

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location of Mohammed FazmySri Lanka

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  • Timeline

  • About me

    Senior Manager at HealthRecon Connect LLC

  • Education

    • Institute of Chartered Accountants in Sri Lanka

      2009 - 2010
      Post Graduate Business and Financial Administration
    • Oxford College of Business

      2006 - 2007
      ABE - UK Business Administration and Management, General
    • London Metropolitan University

      2018 - 2018
      Master of Business Administration (MBA) Business Administration and Management, General
  • Experience

    • HSBC Global Resourcing

      Jul 2008 - Nov 2011
      CSE - Auditor

      Liaised with Global HSBC customers, in order to reconcile HSBC's impersonal accounts and carryout investigations. Furthermore, as an Auditor trained staff members on the procedures and the process in detail, call coaching and training, training the trainers were some of the job roles while deputizing the Manager.Took many initiatives on process improvement and cost savings while bringing-in sustainable cost savings...

    • Inno Data

      Nov 2011 - Sept 2012
      Group Manager

      Managing a team of ~100 employees, including Four Team managers, Auditors, Specification analysts, technical specification executives, Quality controllers, ISO document controllers and MI analysts. Liasing with Global QA facilities and ensuring standard practices among QA facilities on both BPO & KPO domains.Coping with enormous volume demand and very high quality requirement of the customer and managing the continuos changes in project dynamism and ensuring high quality output as we all know, quality cannot be compromised! Show less

    • WNS

      Nov 2012 - Jul 2021
      • Group Manager

        Apr 2018 - Jul 2021
      • Deputy Manager, Business Process Excellence and Transformation

        Nov 2015 - Jul 2021
      • Assistant Manager, Business Process Excellence and Transformation

        Nov 2012 - Nov 2015
    • HealthRecon Connect LLC

      Jul 2021 - now
      • Senior Manager

        May 2023 - now
      • Operations Manager

        Jul 2021 - Jun 2023
  • Licenses & Certifications

    • Lean Six Sigma Green Belt Certification

      Wns
    • Agile Trainer

      WNS
      May 2017
    • Certified Trainer

      WNS - WCT
      Apr 2015