
Sheneka Smith, PMP, ITIL
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About me
Business Analyst, Sr
Education

Alabama Agricultural and Mechanical University
2006 - 2010Bachelor of Arts - BA PSYCHOLOGY 3.26Activities and Societies: Psi Chi—The International Honor Society in Psychology, Phi Beta Lambda Business Fraternity Inc., AAMU Track & Field Team Graduating cum laude with a minor in Business Management, I’ve had years of experience in the banking/financing industry as well as training and development.
Experience

Synovus
Oct 2016 - Dec 2018Relationship BankerProactively worked with clients to establish and maintain good financial health. Completed audits and trainings to ensure regulations are followed and goals/budgets are met. Assistant to the branch manager.
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Geocent (now Sev1Tech)
Dec 2018 - Jun 2022Work closely with the Process & Communications Project Lead to prepare comprehensive action plans and perform various coordinating tasks, like schedule and risk management, along with administrative duties, such as maintaining project documentation. In a training and development environment, serves as a quality control authority for all training material created. Creates and manages tasks as prescribed by the Project Lead. Works with individual team members to create and maintain sub tasks. Follows up daily with team members for status on ongoing tasks. Maintains the team Training Calendar.
Business Analyst
Mar 2022 - Jun 2022Project Coordinator / Process Analyst
May 2020 - Jun 2022Project Schedule Manager
Dec 2018 - May 2020

Exeter Government Services, LLC
May 2022 - Oct 2022Business Systems AnalystSupports the IT Business & Finance team of contractors in communicating, monitoring and assisting the ACC G6 appointed Officers in executing the Records Management (RM) Program, Freedom of Information Act (FOIA) Program and Tasker Management Tool (TMT) Program as the appointed Contractor Coordinator supporting the G6 in these areas.

ETRANSERVICES Corp.
Oct 2022 - nowSenior Business AnalystMaintains the Army Portfolio Management System (APMS) and its users to ensure system compliance, assign user roles, grant user access, and provide support to system owners.
Licenses & Certifications

Project Management Professional (PMP)
Project Management InstituteDec 2021- View certificate

Enterprise Design Thinking Practitioner
IBMJun 2020 
ITIL 4 Foundation
PeopleCertFeb 2023
Volunteer Experience
Assistant Treasurer
Issued by Pink4Lo Foundation on Apr 2014
Associated with Sheneka Smith, PMP, ITILMentor
Issued by StreetWise Partners on Mar 2023
Associated with Sheneka Smith, PMP, ITIL
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