Devi Vara Prasad Karnati

Devi Vara Prasad Karnati

Application Support Professional

Followers of Devi Vara Prasad Karnati600 followers
location of Devi Vara Prasad KarnatiHyderabad, Telangana, India

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  • Timeline

  • About me

    Salesforce Business Analyst || Salesforce Consultant || Salesforce Certified Administrator || Tableau CRM And Einstein Discovery Consultant

  • Education

    • Geethanjali college of engineering and technology

      2012 - 2016
      B.Tech Electronics and communication
    • Innomatics Research Labs

      2019 - 2020
      IBM Certified Advanced Machine Learning Course Data Science
  • Experience

    • Sitel Group

      Jun 2016 - Sept 2017
      Application Support Professional

      • Understand the client requirements and gather all the relevant information. • Work with clients and the Sitel Operations team to document the specifications, determine the source for the data and generate reports.

    • Accenture

      Sept 2017 - Sept 2019
      Senior Process Associate

      • Analyze the data and provide insights into Business performance, identifying areas of deep dive• Communicate with client technicians, investigate, and resolve the platform technical issues the clients are facing when deploying, implementing, and integrating the technology.• Work with product team to test/enhance features well before they are available.• Identify opportunities to automate reports and repetitive manual tasks.

    • Amazon

      Aug 2020 - Jan 2023
      Quality Specialist

      • Analyze and extract relevant information from large amounts of data to help automate and optimize key processes of last mile delivery. • Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format. • Identify opportunity areas for deep-dive investigations and future program development. • Analyze basic level inputs and identify predictors/causes of business-related problems and improve delivery experience. • Analyze the completeness of data and identify the possible causes of over consolidation in the ML model.• Building logic for input pipelines for various programs and measure their impact in WBR/MBR/QBR • Managing stakeholder communication across multiple lines of business on operational milestones, process changes and escalations. Show less

    • Dextara Digital

      Jan 2023 - now
      Salesforce Business Analyst
  • Licenses & Certifications

    • Tableau CRM And Einstein Discovery Consultant

      Salesforce
      Oct 2023
    • Salesforce Certified Data Cloud Consultant

      Salesforce
      Jan 2025
    • Salesforce Certified Administrator (SCA)

      Salesforce
      Feb 2023
  • Honors & Awards

    • Awarded to Devi Vara Prasad Karnati
      Excellence In Execution Dextara Digital Pvt Ltd Aug 2023