Kevin Ly

Experience

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  LegalNature

  Nov 2012 - Nov 2013

  Site Manager

  -Responsible for improving legal document fields and specific marketing copy text to enhance user flow and experience-Processed data entry to strengthen website click-through-rate and conversions through Admin as a back-end developer-Demonstrated an understanding in project management, working alongside site owners, web developers, and designers

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  San Francisco Ear, Nose, & Throat Medical Group

  Jan 2013 - Feb 2017

  Insurance, Medical Billing, and Authorization Specialist

  -Arranged and kept insurance documents up to date for 500+ patients using the Citrix Software-Monitored transactions between major insurance companies such as Medicare, Blue Shield, United HealthCare, Cigna, etc. and patients concerning their network status, eligibility, and payment processes -Assisted 8 physicians with surgery authorizations and medical charges at 2 medical offices-Implemented surgery and in-office consultation charges for insurance processing using Current Procedural Terminology (CPT) Codes. Show less

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  FiberMode LLC

  Aug 2017 - Aug 2018

  Sales Representative

  -Established systems to grow clientele by implementing a consultative selling approach, resulting in 55% increase in brand awareness-Promoted product features via email, LinkedIn, and telephone conversing with 10+ clients per day -Planned website content to satisfy online presence by developing SEO content and bringing awareness to keyword strategies

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  COOP

  Feb 2018 - Jun 2018

  Digital Marketing Apprentice

  -Monitored a SEM campaign with an automated bid strategy overseeing account structures, ad groups, ad copy, and keywords, using Google Ads-Created a Paid Social Content Calendar to advance social media presence for COOP by formulating posts for FaceBook, LinkedIn, Instagram, and Twitter-Enhanced soft skills through team-building, management, and leadership exercises by collaborating with a team of 6 on client project related to areas of SEM, Paid Social, and Data Analytics

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  YMCA of San Francisco

  May 2018 - Aug 2019

  -Executed as a counselor and mentor to 13 students in the 2nd-4th grade-Engaged with students on individual and group basis to reinforce learning concepts; assisting with completing assignments, and improving performance with a high focus in Mathematics and Reading-Developed and enforced rules on behavior and instructional listening in the classroom and while transporting youth grades K-5 to their designated After-School locations-Collaborated with the After-School Program and Youth Program directors to provide a safe and challenging learning environment, while also engaging with parents regarding overall classroom instruction and student learning success Show less -Assisted with designing lesson plans to increase concentration, participation, and classroom performance with 22 students in the 2nd grade-Administered before and after online tests to observe digital skills and improved performance, resulting in an 85% increase in Reading and Mathematics skills-Developed weekly enrichment plans through independent study or small group sessions on a wide range of educational topics, while collaborating with teachers and directors to incite future leaders by implementing the Bell Educated Leaders for Life (BELL) curriculum Show less

  • After School Program Leader

    Aug 2018 - Aug 2019

  • STEAM Specialist (Science, Technology, Engineering, Art, Mathematics)

    Aug 2018 - Jun 2019

  • Teacher Assistant

    May 2018 - Aug 2018
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  COOP

  Jan 2019 - now

  -Supported the expansion and introduction of Data Analytics as the new track in the San Francisco/Bay Area region for 80+ individuals-Collaborated with a team of 3 to transition flagship program entirely online within a 48-hour timeframe, leading to 250+ apprentices completing the program nationally-Maintained program experience through 5+ surveys with cohort experience of 9.3/10-Led 30+ future leaders through workshops on career development: group facilitation,conflict resolution, the importance of data as success metrics, etc. resulting in 100% retention Show less -Led a group of 15 individuals to grasp an understanding of Microsoft Excel, SQL, Google Ads, Google Analytics, Salesforce, and Tableau through presentations and real-life scenarios-Mentored 60+ individuals to be prepared as effective communicators and navigators of their career paths through workshops and storytelling-Emphasized the COOP mission of pursuing full-time offers within Digital Marketing and Data Analytics by having individuals follow rubric guidelines and 100+ job applications Show less

  • Director of Program Operations, National

    Jan 2023 - now

  • Associate Director of Program - California

    Jan 2021 - Jan 2023

  • Senior Program Manager

    Sept 2020 - Jan 2021

  • Data Analytics Program Manager

    Jun 2019 - Sept 2020

  • Cohort Captain

    Jan 2019 - Jun 2019