Paula Collins

Experience

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  Cineplex Entertainment

  Jun 2007 - Dec 2017

  Key Responsibilities & Duties: Leading and Managing the team.Managing the Guest Experience.Managing Cost Control.Managing Revenue Generation. Provide leadership to both our internal and external guests by employing best practices in hiring, motivating and developing the team. Provide excellence in coaching, improving team stability and engagement at all levels.Oversee theatre management to ensure theatre operations, training procedures and guest service standards reflect the company policies and procedures and ensure that staffing requirements are metManage/organize and report on special projects, including but not limited to: Theatre rentals and birthday party programs;Film promotions and follow-up (revenue generation) in conjunction with the Marketing department. Monitor all aspects of theatre operations on an on-going basis:Complete self-assessment reports for review and follow-up with Theatre Managers;Conduct theatre audits;Conduct audits (i.e. voids, refunds, pass log entries vs. physical passes, review of petty cash limits, security codes);Complete weekly and monthly administrative tasks as per reporting requirements, including but not limited to:Weekly film programmingScheduling of theatre managementResponses as required to internal reports (food cost, audit, cash over/short, etc). Monitor operating statements to ensure the theatres are operating within approved budgets. Investigate and respond to discrepancies. Ensure compliance with Government and Health & Safety Regulations:Ensure that all fire safety codes are being met as per local and provincial standards;Ensure that all operational and food service areas meet the standards of Cineplex Entertainment and that of the local Health Departments;Implement any needed improvements and training to ensure that Health Standards are met. Show less

  • General Manager

    Aug 2016 - Dec 2017

  • Theatre Manager

    Feb 2011 - Aug 2016

  • Team Leader and Cast Trainer

    Jun 2007 - Feb 2011
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  Paula Collins

  Jan 2012 - now

  Artist

  Art was featured with local Ottawa composer, Peter Crouch, in a group show recreating Mussorgsky’s Pictures at an Exhibition as well as the debut album release for Crouch’s Dream Glider including a custom composition “A Waltz for Life after Death” based on one of her paintings.

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  Wallack's

  Apr 2013 - Feb 2015

  Retail Store Manager

  The Retail Store Manager is responsible for the daily operations and profitability of the establishment according to set goals and business objectives. Daily operations include staff management, customer satisfaction, neat product presentation, inventory management and carrying out seasonal changes and promotional activities.

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  Colliers International

  Jan 2018 - Apr 2020

  - Training Champion for Ottawa Office on CRM+.- Update and manage internal Monthly Listings report using Adobe Creative Suite and mail out to marketing distribution list, adhering to CASL.- Assist Brokerage Support Team to complete accommodation packages, pitches, brochures, and marketing.- Complete administrative tasks for Brokerage, Real Estate Management Services, and Valuation & Advisory Services as part of Reception.- Answer and direct all incoming calls as part of Reception.- Maintain office supply inventory including binding, printing, stationary, and kitchen supplies. Show less - Training Champion for Ottawa Office on CRM+.- Maintain internal and external Commercial Real Estate availability listings on CRM+.- Update and manage internal Monthly Listings report using Adobe Creative Suite and mail out to marketing distribution list, adhering to CASL.- Assist Brokerage Support Team to complete accommodation packages, pitches, brochures, and marketing.- Collaborate with Marketing Intelligence & Research to produce quarterly market reports that create buzz.- Complete administrative tasks for Brokerage, Real Estate Management Services, and Valuation & Advisory Services as part of Reception.- Answer and direct all incoming calls as part of Reception.- Maintain office supply inventory including binding, printing, stationary, and kitchen supplies. Show less

  • Office Coordinator

    Feb 2019 - Apr 2020

  • Receptionist | Data Intelligence Associate

    Jan 2018 - Feb 2019
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  Government of Canada

  Dec 2020 - now

  Administrative Assistant