Ayman Saiid

Experience

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  Tommy Hilfiger

  Jul 2009 - Jan 2011

  Sales

  sales,customer service

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  BESTSELLER

  Feb 2011 - Mar 2015

  Cash Manager

  Sales, customer service, follow customers and booking there,Superiors cashier of money and a network connected to the company and the machine to withdraw money and deposits and cashier staff.

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  Azadea Group

  Apr 2015 - Oct 2015

  Cashier traning "ZARA"
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  Alyasra Fashion

  Oct 2015 - Aug 2018

  Store Incharge "ON TIME"

  STORE INCHARG .KSASCHEDULE, INVENTORY SIMPLE COUNT, CASH DEPOSIT, REFLLING DISPLAY, WEKLY FEED BACK REPORT, FOLLOW UP SALES, STAFF TRAINING, TRANSFER,

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  Fine Fashion Trade

  Oct 2018 - May 2019

  Store Manager "Femi9"

  1. Managing and motivating the team to increase sales and ensure efficiency.2. Managing stock levels and making key decisions about stock control.3. Using the System to record sales figures and for data analysis and forward planning for target achievement.4. Ensuring standards for quality, customer service and staff image.5. Responding to customer complaints and comments and take proper actions.6. Talking to colleagues and customers, and identifying or resolving urgent issues.7. Maintaining awareness of market trends in the fashion retail industry, understanding forthcoming customer initiatives, and monitoring what local competitors are doing.8. Organizing the staff monthly schedule and taking attendance.9. Preparing the time cards for his/her team to be sent by the end of each month.10. Pass any problem facing the operations in the outlet to the concerned department directly.11. Delegate tasks to the staff to prospect potential candidates.12. Make sure that the storage room is in perfect condition and well organized. Show less

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  Homes Furniture

  Aug 2019 - Jul 2020

  Store Manager

  Provide troubleshooting assistance for customer orders, account statuses and relevant problemsProvide data and guides to help the sales teamDevelop and monitor performance indicatorsManage sales tracking tools and report on important informationKeep record of sales trendsLiaise with account managers to develop specific sales strategiesStay up-to-date with new product and feature launches and ensure sales team is on boardReview pending orders and specific customers requests to ensure excellent customer service and customer experienceSuggest sales process improvements Show less

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  Bebe stores

  Aug 2020 - Jul 2022

  Assistant Manager

  Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitabilityMeet sales goals by training, motivating, mentoring and providing feedback to sales staffEnsure high levels of customers satisfaction through excellent serviceComplete store administration and ensure compliance with policies and proceduresMaintain outstanding store condition and visual merchandising standardsReport on buying trends, customer needs, profits etcPropose innovative ideas to increase market shareConduct personnel performance appraisals to assess training needs and build career pathsDeal with all issues that arise from staff or customers (complaints, grievances etc)Be a shining example of well behavior and high performanceAdditional store manager duties as needed Show less

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  DeFacto

  Jul 2022 - now

  Section Manager

  * Responsibilities:• Analyze and follow up on Sales & Profit KPIs for your department with the Visual Merchandisers.• Ensure secure that actions are taken to maximize selling.• Ensure support the Visual Merchandisers with these actions by securing the hours and staff needed for a successful execution. • Responsible to set the hours plan for your department in line with the sales budget with store management team.• Ensure proper scheduling for your department to maximize conversion and enable commercial activities (department moves, Sale, Deals, etc.) keeping within the frame of the hours plan with store management team.• Plan and prioritize actions together with team that have a clear impact on selling. • Ensure Store Operations and Best Practices are followed in your department and throughout the store. This includes, but is not limited to: truck planning, intraday, garment care, etc. • Evaluate and manage the performance of your department team members; give regular feedback, execute dialogues, development plans and follow-ups and take actions to improve performance.• Actively work with a talent pipeline within your department/store to support the business needs.• Maintain overall store responsibility of store in absence of Store Manager.➢ Responsibilities: • Analyze and follow up on Sales & Profit KPIs for your department with the Visual Merchandisers. • Ensure secure that actions are taken to maximize selling.Responsible to set the hours plan for your department in line with the sales budget with store management team. • Plan and prioritize actions together with team that have a clear impact on selling. • •give regular feedback, execute dialogues, development plans and follow-ups and take actions to improve performance. requests, pay, location or title changes, conducting terminations & corrective actions & making employment decisions. • Maintain overall store responsibility of store in absence of Store Manager. Show less