Ana Paula Pinto Jasmins

Experience

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  ASAP Venezuela

  Feb 2006 - Feb 2008

  HR Coordinator

  - Won “Best Service” award for strong focus on customer service and teamwork.- Provided excellent professional Human Recourses support to 12 ASAP’s Key Accounts (customers): Cybertech, EDELCA, SIDOR, Zurich, Servitebca, Citibank, Honeywell, AGA GAS, Holcim, Sony de Venezuela, Galeno and Teletech.

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  C.A. Ron Santa Teresa

  Feb 2008 - Oct 2012

  HR Business Partner

  Lead a learning and development project for 120 members of the management team on interviewing techniques and best practices according to Topgrading methods. Personal efforts were cited as the driving force behind branch's employee-retention rate of 85% within an industry where high turnover is the norm. http://www.topgrading.com/resources/case-studies/client-case-studies-list/ron-santa-teresa/- Devised creative and cost-effective incentive, morale-boosting programs, and communications methods that increased employee satisfaction and productivity. The company became the 3rd Great Place to Work in the country, after being in the eighteenth place. http://www.greatplacetowork.com.ve/bestworkplaces/a2480000005kCAi- Developed and successfully implemented at trainee program for new grades. Over 70% of them achieved leadership positions. Show less

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  Mercantil Seguros

  Oct 2012 - May 2014

  Hiring and Development Manager

  - Lead the project to increase HR department’s effectiveness, and went from 3.18 (needingimprovement) to 1.82 (satisfactory). On a scale of 1 (excellent) to 5 (not satisfactory) in theevaluation of the recruitment and hiring processes.- Designed and expanded training and development programs focused on two key skills for marketing and sales department: leadership and customer service.- Implemented an e-learning platform to allow ongoing training for salesperson and marketing team. Show less

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  Seneca College

  Jun 2016 - Dec 2016

  Peer Tutor

  - Adept as changing tutoring techniques based on the student’s style of learning, being able to help them to achieve their academic goals.

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  Joe Fresh

  Nov 2016 - Aug 2021

  Executed marketing and promotional activities within the store ensuring branding, signage and product are properly placed and create product and promotions awareness within the staff so they can generate a great customer experience and drive in-store sales.Successfully implemented “Ship from Store” (SFS) project in two out of 6 stores that helped the business meet its wages and sales budget three times last year during the pandemic.Led SFS continuous process improvement and be the “train the trainer” for Loblaw and Superstores’ VP and Managers.Recognized for being an exceptional leader and contributor to the positive employee engagement results. Show less Recognized for successfully cover the Store Manager’s absence in conjunction with the Assistant Store Manager for a period of 6 months.Achieved wage target 5 times in the year by managing and optimizing the sales associates’ schedules based on sales trends and forecasts.Executed timely SKU setup for the store in accordance with product launch dates (seasons), promotional activities, and merchandizing visual planograms/directive. Reduced time spent on inventory execution by 20% by reorganizing physical storage of merchandise and creating product families on shelfs.Oversee the work of Sales Associates ensuring that they are always in a customer-ready mode; they know our featured items and promotions, as well as coach them on company’s customer service methods and merchandise’s standards to improve their performance. Show less

  • Assistant Store Manager

    Jul 2020 - Aug 2021

  • Department Manager

    Apr 2018 - Jul 2020

  • Sales Associate

    Nov 2016 - Mar 2018
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  The Mason Group - Strategic Search Partners

  Aug 2021 - Jul 2022

  Associate (Recruiter)
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  Clarity Recruitment

  Aug 2022 - Jan 2023

  Senior Recruiter Associate