Umesh Gupta

Experience

• 

  ALTOS INDIA LIMITED

  Oct 1995 - Feb 1998

  Engineer

  Production support, migration, re-engineering, performance and acceptance testing.

• 

  Rolta India Limited

  Feb 1998 - Nov 2015

  Program Manager | Project Governance | Stakeholder Engagement Managing programs and projects, ensuring alignment between client objectives and organizational goals while meeting client expectations. Establishing and enforcing a strong governance model, including RACI and escalation matrices, standardized processes for server builds, and structured weekly project update calls with clients. Conducting governance meetings with account and project teams to address issues and ensure project timelines are met. Leading status calls with clients and delivering project presentations on ongoing initiatives. Engaging effectively with stakeholders to drive smooth program execution. Implementing measures to enhance efficiency and ensure timely delivery of final products. Managing multiple accounts across diverse locations, overseeing projects for major clients, including: Military Intelligence, Navy Intelligence, Air Force, Military Operations Lucknow Police, Rajasthan Police, Manipur Police, Mizoram Police Border Security Force (BSF), Military Survey Show less

  • Technical Project Manager

    Jul 2008 - Nov 2015

  • Assistant Manager

    Jul 2004 - Jun 2008

  • Senior Executive

    Feb 1998 - Jun 2004
• 

  Bar Code India

  Dec 2015 - Dec 2016

  AGM-Project Management

  Project Manager – IT Infrastructure & Disaster RecoveryDynamic and results-driven Project Manager with extensive experience in managing IT Infrastructure and Disaster Recovery (DR) projects. Adept at leading cross-functional project teams, support teams, and technical-commercial operations, ensuring seamless solution implementation, cost optimization, and business continuity.Proven expertise in end-to-end project management, including P&L responsibility, resource management, billing, and management reporting. Skilled in conceptualizing and delivering IT infrastructure solutions, owning solution documentation, and driving service transformation initiatives. Strong understanding of automation, new technology implementation, and operational efficiencies to enhance service delivery.Strong focus on client relationship management, program expansion, and stakeholder engagement, ensuring operational excellence, SLA compliance, and service audits. Dedicated to continuous improvement, cost savings, and increasing breadth of infrastructure services, ensuring high customer and employee satisfaction. Show less

• 

  Infinity Solutions Pvt Ltd

  Dec 2016 - Sept 2017

  Freelancer-Project Consultant
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  Rosmerta Technologies Limited

  Oct 2017 - Jul 2019

  AGM-Program Management
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  Ibm Global Service India Private Limited.,

  Aug 2019 - Aug 2021

  Project Manager Business Continuity & Disaster Recovery

  Results-driven Project Manager specializing in the end-to-end management of Disaster Recovery (DR) Plan creation for enterprises. Experienced in leading all phases of project management, from initiation, planning, execution, monitoring & control, to project closure. Adept at conducting DR exercises, identifying risks, and ensuring seamless coordination among IBM, clients, third-party vendors, and service providers to enhance business resilience.Proficient in stakeholder identification, risk management, and project governance, ensuring compliance with best practices in Project Management. Skilled in post-project analysis, documenting lessons learned, and integrating feedback to improve future DR initiatives. Strong communicator with expertise in cross-functional collaboration, vendor management, and business impact analysis (BIA) to drive successful DR strategy implementation. Show less

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  Kyndryl

  Sept 2021 - now

  Business Continuity & Disaster Recovery Program Manager

  Results-driven Business Continuity Manager at Kyndryl, specializing in resilience, risk management, crisis response, and disaster recovery. Experienced in maintaining Business Impact Assessment (BIA) and Business Continuity Plan (BCP) templates, conducting third-party resiliency reviews, and independently managing multiple objectives. Adept at identifying risks, implementing continuity strategies, and ensuring seamless business operations in the face of disruptions.Strong stakeholder management, communication, negotiation, and presentation skills, with a proven ability to collaborate across teams and drive resilience initiatives. Adaptable, flexible, and able to perform under pressure, continuously seeking opportunities for growth and improvement in business continuity and crisis management. Show less