Sonny Travers

Experience

• 

  Essex County Council

  Nov 2012 - Sept 2015

  As a Business Centre Manager, I provided technical expertise and leadership on specific business centre procedures and processes, to ensure a high quality, standardised service is delivered consistently across all hubs. Leading and Managing a team of Business Support employees within a hub, responsible for delivering a high quality, consistent and professional service. I was responsible for workflow and ensuring adequate resources are in place to meet the on-going demands of the customer. In addition, to developing and delivering local change transition plans to support customers and business support employees on their culture change journey and new ways of working. Show less I worked for a Business Support team, working closely with frontline child social services, undertaking financial reconciliations, bank balancing, finance returns, budget support and general control over petty cash for service users. In addition, providing support to the business Support service through its recent transformation and restructuring. This includes supporting new system updates and implementations, and ensuring all users are able and trained to use the systems. I put a proposal forward to the senior management for system development to help improve statistical reporting and quicker processes for requesting funds for service users. Show less

  • Business Centre Manager

    Oct 2014 - Sept 2015

  • Business Support Administrator

    Nov 2012 - Oct 2014
• 

  Hertford Regional College

  Sept 2015 - Oct 2017

  Data & Administrating Coordinator

  My main duties include:1. Leading the strategic and operational delivery of the Administration Team across the Children’s Centre Group; managing and planning staff resources and meeting the Administrative and Data needs, coinciding with the Children’s Centre Core Purpose and Contract. 2. Providing a full Data Analyst service, meeting the requirements of the Children’s Centre business needs, providing timely information and statistics when required3. Managing all information/data, marketing, communication and customer service strategies for the Centre Group by developing systems and processes with the support of the Admin Team, meeting the changing needs of the Centres and taking into consideration the constant change in socioeconomics4. Liaising closely with all areas of the Children’s Centre group to ensure sound understanding of key areas of work, targets, KPI’s and objectives, so that relevant reports, data and evidence are made available; and to ensure that there is an awareness of emerging issues and requirements and celebrating areas of success. Show less

• 

  Hertfordshire Partnership University NHS Foundation Trust (HPFT)

  Oct 2017 - now

  In my role as Business Manager within the Strategy and Development Team at HPFT, I am responsible for supporting two divisions with their strategic planning and commercial activities. My key responsibilities include:Developing the Trust’s Annual Plan and Divisional Plans, ensuring alignment with organisational priorities.Leading and supporting business cases, tender submissions, and service development projects aimed at enhancing service provision and financial sustainability.Acting as the primary link between the Trust and commissioners, ensuring strong, collaborative relationships that drive service improvements.Gathering and presenting market intelligence to identify new opportunities for service growth and innovation.Working closely with senior management, clinicians, and external partners to ensure the delivery of high-quality, commercially viable services that improve outcomes for individuals with mental ill health, learning disabilities, or autism.Allowing me to combine strategic thinking, relationship management, and a focus on continuous improvement to contribute to the Trust’s long-term goals. Show less A key member of the Learning Disability and Forensic Management Team, with responsibility for the contract and performance management of major subcontracts including Essex Partnership University Foundation Trust for the delivery of specialist LD services in South Essex. Responsible for the delivery of performance reporting requirements related to the main Essex Specialist LD Head Contract, both for the ICB and Local Authority commissioners and where internal assurance is required within the Trust. Liaising with the Performance Team and Service Line Leads, and responsible for the reporting and improvement of KPIs across the SBU. Providing contract support to the Managing Director and Business Manager with responsibility for the main contract for the provision of Learning Disability Services in Essex. Providing support and advice to the SBU Service Line Leads relating to the contract and performance management of other sub-contracts within Essex based services, including those related to Talking Therapies services across Essex & Hertfordshire. Show less A key role within the Improving Psychological Therapies service, the position holds both line-management responsibility and overall responsibility for sign off of new and existing IAPT KPI reports internally and externally. Providing advanced analytical skills to the Improving Psychological Therapies service, analysing and interpreting complex information derived from a variety of sources and reporting on this across the Trust to SBUs, Senior Managers, Managing Directors and Commissioners. Show less Accountable for the development and maintenance of IAPT (Improving Access to Psychological Therapies) key information systems, (PCMIS) and developing appropriate links with other internal and external information systems in order to provide appropriate data as part of the Integrated IAPT expansion and future projects & initiatives. Accountable for the development of outbound activity data to support other Trust systems, e.g. Service Line Reporting, Payment by Results and Reference Costs.Supporting IAPT services across Essex and Hertfordshire to ensure that key clinical targets are achieved and improved upon by providing analysis of the impact of changes in clinical practice. Working closely with IAPT Management to improve areas of performance, communicating the need for change and giving a clear vision of how this is to be achieved. Show less

  • Business Manager

    Oct 2024 - now

  • Contracts & Performance Manager

    Aug 2021 - Oct 2024

  • IAPT Data & Information Manager

    May 2020 - Aug 2021

  • Data Quality Lead

    Oct 2017 - May 2020