Gerardo Gil

Experience

• 

  Servicio Autonomo Puerto de Maracaibo

  Oct 1995 - Sept 2000

  Chief of Statistics and Information

  Planning and Control Department of Statistics and Information to ensure the proper functioning of the port of Maracaibo, strategically Planning the implementation of the projects from all areas of the institution.

• 

  PDVSA Petroleos de Venezuela S.A.

  Oct 2000 - Feb 2003

  Planner

  Leader Planning and control of infrastructure projects: 1. human resource planning, equipment and programas.2.- coordinate and supervise the staff of Project Planning and Control, as well as assume responsibilities when the situation planner amerite.3. - Supervise and planning Schedules.4.- Check WBS and coding products and actividades.5.- identify specific to follow in developing strategies.

• 

  Thronson Internacional de Venezuela - TIVENCA

  Mar 2006 - Mar 2009

  Planner

  Leader Planning and control of infrastructure projects: 1. human resource planning, equipment and programas.2.- coordinate and supervise the staff of Project Planning and Control, as well as assume responsibilities when the situation planner amerite.3. - Supervise and planning Schedules.4.- Check WBS and coding products and actividades.5.- identify specific to follow in developing strategies 6.- supervising the work regarding the tool Primavera Software or Microsoft PROJECT. 7.- Participation in Internal Audit and certification of ISO 9001: 2000. 8.- experience in the oil industry in the administration of contracts, issuance proformas, control, billing, contracts closings (tables increases and decreases) Show less

• 

  P&S Construcciones y Servicios C.A.

  Mar 2009 - Aug 2009

  Project planning coordinator

  Leader of Planning and Control of infrastructure Projects and Contract Management , also control the management of the company. Coordinate the work of planners and managers Contracts in contracts with the oil industry , this involves monitoring the delivery tasks planning, control delivery times of products I items related to the work. Coordination of control valuations of existing contracts .

• 

  Banco Occidental de Descuento

  Oct 2010 - May 2015

  Supply and Management Specialist IT/Planner/Project Leader IT/Demand Management Leader

  - Suppy and Management Specialist IT projects: Plan and control the supply of resources , services and infrastructure providers needed for technology projects ensuring the implementation of these projects in an optimal time.- Planner : Projects Planner and Controller.- Project Leader IT : Leading IT projects integrating all areas of design , development, certification and production start of projects.- Demand Management Leader : Demand Management aims to understand, anticipate and influence customer demand for services. Demand Management works with Capacity Management to ensure that the service provider has sufficient capacity to meet the required demand in technology requirements. Show less

• 

  Deseret Industries

  Jan 2017 - Aug 2017

  Customer Service Associate

  Customer service in the sell floor.

• 

  Premier Employees agency

  Apr 2017 - Apr 2018

  Customer Service - Salesman/Merchandiser

  Merchandiser and salesman in a Bakery Company (Papapita Bakery).

• 

  DoTERRA International LLC

  May 2018 - Oct 2021

  Trainer in Latin American, American, European, and Asian markets in continuing education, helping agents to advance in their skills, working with content author from Latin American to update the market, updating tasks, and working in small projects and a specific software teaching. Trainer in Latin American market in continuing education, helping agents to advance in their skills, working with content author from Latin American to update the market, updating tasks, and working in small projects and a specific software teaching.

  • Customer Service - Skill set continuing education trainer

    Jul 2019 - Oct 2021

  • Customer Service - Latin American Market trainer

    Jan 2019 - Jul 2019

  • Customer Service - Member service representative Latin American Market

    Nov 2018 - Jan 2019

  • Customer Service - Member service representative Spanish speaker

    May 2018 - Nov 2018
• 

  ASEA, LLC

  Oct 2021 - Feb 2022

  Customer Service -Associate Support Representative

  Market representative, helping members in the Asea business processes, working with Latin America, American, European, Asian, and Australian markets.

• 

  Fibernet

  Jun 2022 - Apr 2023

  Account Manager

  - Ensure the continued success of clients under management through proper consultation based on product and solution knowledge and experience. - Proactively collaborate between both the customers and internal departments (i.e., billing and technical support ) to ensure smooth communications and prompt resolutions to customer concerns or needs.