Walid Kaddoura

Walid Kaddoura

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  • Timeline

  • About me

    Cluster Director of Sales & Marketing for Both Ramada by Wyndham Hotels in Erbil

  • Education

    • Damascus hotel and tourism training center

      2006 - 2007
      Diploma in Hotel Management Hotel Management Diploma

      Studied all about Hospitality management.

    • Damascus hotel and tourism training center

      2000 - 2002
      Manager assistant Certificate Hotel/Motel Administration/Management Manager assistant

      Activities and Societies: Hotels Management Skills and Technics.

  • Experience

    • Rotana Hotel Management Corporation PJSC

      Apr 2012 - Dec 2013

      1. Generate and maintains customers (face to face sales calls, telephones calls)2. Maintains a high level of exposure for the hotel direct sales.3. Ensures comprehensive and complete coverage of own portfolio covering all levels of accounts' managerial and departmental executive for a comprehensive client services.4. Implements and execute all sales objectives.5. Formulates corporate offer letters and yearly contracts.6. Ensures that the response to any business request is action within 24 hours.7. Perform all duties and responsibilities in a timely & efficient manners according the the hotel policy to achieve overall objectives.8. Maximize UP selling whenever possible.9. Do the S.W.O.T and potential analysis. 10. Provide feedback to the Sales of Director.11. Insure that selling strategies are well heard and cleared during negotiations.12. Making a follow up to all of sales calls and selling negotiation meetings.13. Analysis for the sales reports like daily activities & weekly plans.14. Do the SWOT analysis for the mail competitors in the market. Show less 1. Generate and maintains customers (face to face sales calls, telephones calls)2. Maintains a high level of exposure for the hotel direct sales.3. Ensures comprehensive and complete coverage of own portfolio covering all levels of accounts' managerial and departmental executive for a comprehensive client services.4. Implements and execute all sales objectives.5. Formulates corporate offer letters and yearly contracts.6. Ensures that the response to any business request is action within 24 hours.7. Perform all duties and responsibilities in a timely & efficient manners according the the hotel policy to achieve overall objectives.8. Maximize UP selling whenever possible.9. Do the S.W.O.T and potential analysis. 10. Provide feedback to the Sales of Director.11. Insure that selling strategies are well heard and cleared during negotiations.12. Making a follow up to all of sales calls and selling negotiation meetings.13. Analysis for the sales reports like daily activities & weekly plans.14. Do the SWOT analysis for the mail competitors in the market. Show less

      • Sales Manager

        Jun 2013 - Dec 2013
      • Sales & Marketing Executive

        Apr 2012 - May 2013
    • Millennium & Copthorne Hotels

      Jan 2014 - Jun 2016

      1- Meet or exceed annual revenue goal.2- Assist in direction of sales activity for group sales managers in business development strategies and solicitation 3- Assist in direction of sales activity for Travel Industry and Corporate Sales with respective managers, to include development strategies and solicitation 4- Provide advice and act on recommendations on negotiation strategies and details of group sales proposals and contracts (quality evaluation, closing process) 5- Secondary leadership role in weekly sales/pipeline meetings 6- Motivate the team to ensure monthly/annual revenue and direct sales goals including outside sales calls, prospecting calls, site inspections, entertainment goals and efforts for accounts as outlined are achieved by all team members 7- Coach and counsel members of the team as needed with set plan created with DOSM 8- Assist with ownership reporting 9- Special projects and other duties as assigned.10- Manage hotel sales plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments 11- Work closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional support 12- Contribute to the development of company sales and marketing initiatives by recommending, implementing and monitoring appropriate local activity 13- Organize comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential Guests 14- Produce accurate and timely reports that meet the needs of the hotel and the management company 15- Prepare and present, on a monthly basis, the contribution, focus and activity of the proactive sales team to the hotel owners and senior management team 16- Cooperate with other departments in the hotel, Show less 1. Ensure complete coverage of defined accounts / areas in order to evaluate current and possible future potential business towards the Hotels in the region being sold.2. Add to the existing database new accounts and increases, maintain room nights and revenue production through various sales activities in order to produce sales leads towards the Hotels and to contribute in achieving or exceeding set targets.3. Develop a deep knowledge of all the Hotels in the region and their SWOT analysis versus their competitors for better product knowledge and effective sale.4. Attend daily and weekly departmental and communication meetings and send all sales related reports on time, as required by ADOS / DOS as set by Corporate Office.5. Attend exhibitions and major events in the city in order to check potential of participating companies and produce leads towards the sister Hotels in the region6. Conduct joint sales calls / blitz with colleagues from sister Hotels in the region (when visiting the OSO area), under the direct supervision of ADOS & DOS in order to generate new business leads and / to introduce & promote the Hotel(s)7. Closely monitor one’s accounts business production (room nights and revenue) to ensure continuous business is being driven towards the Hotel. Show less

      • Cluster Assistant Director Of Sales & Marketing

        Oct 2014 - Jun 2016
      • Senior Sales Manager

        Jan 2014 - Oct 2014
    • Rotana Hotel Management Corporation PJSC

      Mar 2017 - Sept 2024
      Cluster Sales Manager
    • Ramada by Wyndham

      Sept 2024 - Mar 2025
      Cluster Director of Sales and Marketing

      Cluster Director of Sales and Marketing for both Ramada by Wyndham hotels in Erbil

  • Licenses & Certifications

    • Diploma In Hotels Management

      Damascus University
      Apr 2007