Kremena Dimitrova

Experience

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  Sofica Group, a TeleTech Company for HP Project

  Aug 2011 - Dec 2015

  PM, IT Cloud Transition & Transformation Projects/ Program Manager, IT Service Continunity

  • Program management and delivery of Business Continuity, IT Service Continuity and Disaster Recovery services• Project management and delivery of IT Cloud Transition & Transformation projects• Resource strategic planning• Business Operations support• Data Centre Rehearsal Scheduling • Team Supervisor• Team Mentor and Trainer

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  DXC Technology

  Dec 2015 - Mar 2018

  PM, IT Cloud Transition & Transformation Projects/ Program Manager, IT Service Continuity

  I have worked with clients to identify their requirements for Business Continuity and IT Service Continuity, designed IT cloud solutions, project managed implementations and in addition held roles as business operations support and resource planning specialist. I have experience in identifying and developing new business as well as managing staff. Achievements:• More than six years of successful Program management for Government and banking clients in UK. • Supported the establishment of the first and biggest capability for IT Service Continuity professionals in Bulgaria • Successful delivery of Transition & Transformation Projects for clients in UK and mainland Europe PROJECT MANAGEMENT responsibilities:• Deliver IT Cloud Service Continuity Transition & Transformation Projects• Deliver Projects against pre-defined budget• Analyze and interpret Contractual requirements in order to define and implement an appropriate response• Development of Customer Business and Service Continuity plans and processes• Management of Transformation end-to-end IT Cloud infrastructure tests prior to Go-live• Work closely with Data Centre Build, Design and Architecture teams to design and implement IT Cloud solutions according to customer business needs• IT Cloud solution integration with Service Management processes (Incident Management, Change Management, Problem Management etc.)• Facilitate internal and client workshops, events, and meetingsPROGRAM MANAGEMENT responsibilities: • IT Service Continuity (ITSC) Program design and implementation• Program management and delivery of Business Continuity (BC) and Disaster Recovery (DR) Management internally to Accounts and externally to clients• Business Impact and Gap Analysis• Maintenance of Customer plans and processes• Exercise planning, management, and execution• Risk Management• Vendor management• Deal Assurance support for new business• Training and mentoring for team members Show less

• 

  Interop.io

  Mar 2018 - now

  About interop.iointerop.io was formed in June 2023 through the merger of Finsemble and Glue42 to create the global powerhouse driving application interoperability in capital markets and beyond. The company provides the ability for applications to share data and context intelligently, with the mission to create Straight-Through Workflows that integrate and streamline the work of capital markets professionals.Interoperability, or data and UI integration of applications, has become one of the biggest trends in capital markets, and is now recognized as one of the most transformative technologies to come to the industry. It (coupled with the universal FDC3 API standard for application interoperability) is currently used in production by the largest buy sides, sell sides, and technology vendors across the industry.Job Responsibilities:• Take end to end ownership of a key client account and be the single point of contact for the delivery of all project/consultancy services for that client• Work across the teams within the company – Sales and Marketing, Product Engineering, Presales, Support – to synchronize on the client plans and commitments to the client for Professional Services • Build and maintain strong relationships with the client across different levels and departments including developers, architects, BA/PMs, team leads, heads of departments and C-level. • Project Manage, either personally or with a reporting Project Manager, all project(s) in flight with the client • Manage the consultancy team(s) working on the client account• Manage the development team(s) working on the client account• Work with Sales team when opportunities are identified to explore them, support the collation of proposals and pricing, scope, plan, and resource the confirmed projects • Align the resource requirements for the account• Maintain proactive, regular contact and communication and reporting to all stakeholders - both internal and external Show less Job Responsibilities:• Project Planning and Management - Define project scope and schedule while focusing on regular and timely delivery of value; organize and lead project status and working meetings; prepare and distribute progress reports; manage risks and issues; correct deviations from plans; and perform delivery planning for assigned projects • Team Management - Assist in team development while holding teams accountable for their commitments, removing roadblocks to their work; leveraging organizational resources to improve capacity for project work; and mentoring and developing team members • Acting as/supporting Product Owner – Acting as/supporting the Product Owner in managing customer expectations for project deliverables, managing stakeholder communications, and helping to implement an effective system of project governance • Process Management and Improvement - Define and manage a well defined project management process and champion ongoing process improvement initiatives to implement best practices for Agile Project Management • Team Building - Promote empowerment of the team, ensure that each team member is fully engaged in the project and making a meaningful contribution, and encourage a sustainable pace with high-levels of quality for the team • Achieve the project goals within designated project constraints - Understanding of software development life cycle models as well as expert knowledge of both Agile and traditional project management principles and practices and the ability to blend them together in the right proportions to fit a project and business environment Show less

  • Senior Client Program Manager

    Jan 2022 - now

  • Software Project Manager

    Mar 2018 - Dec 2021