
Sameh Alkhatib , MBA
Software Developer

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About me
Billing Senior Manager at Etisalat Misr
Education

Faculty of engineering
1992 - 1997Bachelor's degree Computer Science
Naser city
1988 - 1992High school
Ain Shams University
2014 - 2016Master of Business Administration (MBA) MarketingA study on the role of CRM practices on Customer Loyalty Egyptian Mobile Telecommunication Market
Experience

Brain Waves EIMIC
Jul 1998 - Dec 1999Software Developer-Inpatient - Surgery - Outpatient - Cashbox – GL accounts - Customer’s - Supplier’s -Employees – payroll -Admission - Banking –Purchasing.-Medical insurance project for EIMIC (Egyptian international medical insurance Company). The system was developed to handle all cases of entering data Policy, management of price lists, and all Claim Processing. The application was developed as a GUI Client/Server remote data access application targeting Oracle database (Developer 2000, Designer 2000).-Medical insurance project for EIMIC (Egyptian international medical insurance Company). The system was developed to handle all cases of entering data Policy, management of price lists, and all Claim Processing. The application was developed as a GUI Client/Server remote data access application targeting Oracle database (Developer 2000, Designer 2000).-Medical Reinsurance project for EIMIC (Egyptian international medical insurance Company). The system was developed to handle all cases of Reinsurance Report between all Reinsurance Company and all Transaction between Them. The application was developed as a GUI Client/Server remote data access application targeting Oracle database (Developer 2000, Designer 2000).-Financial project for medical care and hospital by building Ledge Chart for whole of system and all kind of repot for this financial System. The application was developed as a GUI Client/Server remote data access application targeting Oracle database (Developer 2000, Designer 2000). Show less

Mobinil
Jan 2000 - Aug 2003Senior analyst programmer• Responsible for gathering, analyzing and documenting business domains requirements for new billing and invoicing solutions.• Responsible for conducting gap analysis between Billing system and Business Domains requirements and identifying solutions.• Translating business needs into technical implementation and customization inside the billing system, design interface (for and to) billing system.• Support all problem can be happened during the validation of bill cycle.• Managing the 1st and 2nd level supports of the production environment for operational and end users complains. Show less

Schlumberger Information Solutions
Sept 2003 - Dec 2003Senior Billing Configuration Consultant-Support BSCS 7-Create MI promotions-Create new FUOM-Testing for all batch modules-baseline setup configuration

Atos Origin
Jan 2004 - Aug 2006Senior Billing Solution Architect (Project Manger)• Lead team of (5+ FTEs) handles the billing system, mediation and provisioning development process.• Responsible for gathering, analyzing and documenting business domains requirements for new billing and invoicing solutions.• Responsible for conducting gap analysis between Billing system and Business Domains requirements and identifying solutions.• Translating business needs into technical implementation and customization inside the billing system, design interface (for and to) billing system.• Support all problem can be happened during the validation of bill cycle.• Managing the 2nd level supports of the production environment Show less

Du
Sept 2006 - Dec 2007Senior Billing Solution Architect• Plan, organize, influence and monitor the activities of team• Tracking tasks through all phases of development.• Organize the communication with the partner companies to achieve correct designs• Responsible for analysis the current rating solution.• Responsible for assist the current CRM solution.• Responsible for Managing the implementation of the billing to SIT & UAT.• Responsible for Manage Change Requests (CR's) & Design Change Requests (DCR's) of the billing system with business units and vendors.• Responsible for design all existing billing promotions.• Responsible for gathering, analyzing and documenting business domains requirements for new billing and invoicing solutions.• Responsible for conducting gap analysis between Billing system and Business Domains requirements and identifying solutions. Show less
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Xpress Integration (Billing Systems Integration and Consultancy)
Jan 2008 - Sept 2020• Lead a company (40+ FTEs) of project managers, process leads, Developers, analysts, accountants, marketers and HR to deliver a prioritized set of projects.• Monitor and report on compliance with established standards to ensure the organization adheres to agreed policies and standards.• Take ownership for the entire product lifecycle from conception to inception.• Responsible for strategic planning and execution of the Board of directors aims.and objectives along with managing the company day to day operation activities.• Responsible for the product strategy, roadmap and plan, ensuring all are a true reflection of the value proposition of the product, stakeholder expectations and represent a good customer fit. The technical and commercial product success lieswith me.• Drive implementation of commercial, marketing and sales strategies and succeeding in increasing the corporate market share.• Inspire, guide, support and motivate team, provide direction and manage performance. Show less • Attend the weekly governance project meeting.• Collecting and reporting project status to top management.• Providing standards, methodologies and set of PM tools.• Setting priorities of product backlog items with SPM “Strategic Products Management” as per priorities• Maintain project documentation (Risk Log, schedule, planning components, etc)• Providing estimating, scheduling and risk management expertise to PMs• PPMC Delivery projects deployments.• Monitoring and reviewing the project performance (health/effort/cost/revenue) and SLAs• Tracking projects financially and monitor the project metrics.• Follow up fulfilling the project resources demand• Conducting project health check and post-project reviews.• Attending the quality audits and ensure the project is compliance with the organization standards and quality assurance Show less • Attend project Steering Committee and Technical project meeting.• Consult and support Tunisie Telecom during Billing migration project• Responsible for following the project tasks and timing planning for the configuration and Support team.• Validating the functional architecture• Monitoring the quality of the integrator deliverables & managing risk.• Monitoring and reviewing the project performance (health/effort/cost/revenue)• Approve work migration request on the Work Migration Application, within the current service level agreement• Facilitate issue resolution as appropriate within region/service line Show less
Senior Executive Director
Jun 2017 - Sept 2020Technical Project Director - Accenture (TPAS project)
Jan 2012 - May 2017Technical Director - Maroc Telecom (MOVIX)
Feb 2009 - Dec 2011Technical Project Manager - Tunisie Telecom
Jan 2008 - Jan 2009

INNOWAVES SP Z O. O.
Jan 2018 - Oct 2020VP Technology✓Extensive experience working in a fast-paced, global IT environment.✓Solid technical product management experience in a hosting, Cloud or Infrastructure as a service environment with demonstrated success in developingand managing products in all lifecycle stages.✓ Familiar with IT operations and architecture frameworks: ITIL, TOGAF and ITgovernance frameworks such as COBIT.✓ A background in leading virtual, distributed teams in a matrix organization.✓ A deep understanding of the Infrastructure-as-a-Service market, compute, networkand storage markets, and PCI compliance requirements.✓ Knowledge of Agile methodology, DevOps, Cloud technologies & Virtualizationtechnologies. Show less

Etisalat Misr
Oct 2020 - nowBilling Senior Manager
Licenses & Certifications

Project Management Professional
Feb 2017
ITIL foundation for IT Service Managemenet V3
ISEBAug 2015
Object oriented technical using java
May 2003
Visualage For Java (IBM)
Aug 2001- View certificate

Leading Teams | University of Michigan
CourseraDec 2020 - View certificate

High performance collaboration : leadership , teamwork , and negotiation
CourseraNov 2022 - View certificate

Communication Strategies for a Virtual Age | University of Toronto
CourseraJun 2021 - View certificate

Leadership Communication for Maximum Impact: Storytelling | Northwestern University
CourseraDec 2021 
Technical Negotiation Techniques
EDGE Egypt for Training and ConsultancyNov 2022
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