Jee Kim

Experience

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  The Christian News

  Sept 2000 - Jul 2004

  Project Coordinator

  • Provided technical expertise to manage and optimize marketing efforts by assignment.

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  World Vision USA

  Jul 2004 - Apr 2008

  Ethnic Marketing Sr. Project Manager

  • Managed ethnic community outreach programs and projects; developed business cases at a strategic and tactical level to ensure the initiative was successfully launched, nurtured, and matured.• Achieved 56% increase in sponsorship; 59% in sponsor acquisition; 76% increase in cash donations in FY06; received high-performance rating during FY05, FY06, and FY07 employee evaluation.• Coordinated and managed nationwide ethnic media and localization vendors including ethnic TVs, radios, newspapers, magazines, and websites; planned and negotiated media buying and price.• Coordinated national sponsorship tour events in over 26 cities across the country (2004 to 2008) in collaboration with Twila Paris and World Vision Korea Children’s Choir acquiring more than 10,000 ongoing child sponsorships. Show less

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  VMN Inc.

  Apr 2008 - Oct 2009

  Operations Manager

  • Controlled and managed overall business logistics, newspaper production, and website content.• Coordinated and negotiated business processes, prices, and payment methods with the printing vendor.

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  City of Federal Way

  Jan 2010 - Jan 2011

  Community Liaison

  • Improved and maintained the lines of communication with the City's ethnic businesses and culturally and ethnically diverse residents through coordination and facilitation of neighborhood-based or community meetings, projects, and events.• Developed business concept and detailed strategic plan for the City’s first community language bank service in collaboration with the American Red Cross.• Researched and strategized plans to develop and provide community programs/services for LEP residents through collaboration with various mainstream and ethnic businesses, agencies, and organizations. Show less

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  ResCare

  Apr 2011 - Apr 2013

  Client Services Supervisor

  • Delivered high-quality in-home personal care services to elderly and persons with disabilities (multi-ethnic – mostly API)• Hired, trained, scheduled, monitored, and evaluated LEP in-home personal care agency staff; ensured new hires were fully oriented to the agency’s policies and procedures, expectations, and the client’s Plan of Care.• Developed marketing strategies and outreach materials; localized and ensured all print ads, flyers, posters, and other marketing materials met the corporate standard and were culturally and linguistically appropriate. Show less

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  International Community Health Services

  Apr 2013 - Oct 2015

  Outreach and Enrollment Supervisor

  • Supervised the Outreach and Enrollment team including hiring, determining workload and delegating assignments, training, monitoring and evaluating performance, and initiating corrective or disciplinary actions. • Developed outreach and health literacy tools, Affordable Care Act (ACA) guidebooks, and marketing materials related to the Affordable Care Act and ICHS programs for AAPI & LEP communities; designed and localized the ACA guidebook (versions 1 and 2) and outreach materials into 8 target languages.• Developed and coordinated planning and organizing in-language health literacy and healthcare access workshops.• Monitored and evaluated LEP program operations, processes, education and outreach activities, and impact on quality and effectiveness. Show less

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  SEIU 775 Benefits Group

  Oct 2015 - now

  • Increased transparency by presenting the localization annual report to the organization, showcasing achievements, and highlighting areas for future growth. Notably, reduced localization costs by 44% while significantly expanding localized projects by 129% from FY19 to FY21, indicating substantial operational improvements.• Strengthened organizational knowledge of developing content with a focus on localization and Diversity, Equity, and Inclusion by collaborating with localization experts to co-present an organization-wide workshop annually. The workshop empowered staff with the skills needed to create culturally resonant content and enhanced their knowledge in these areas.• Developed and implemented metrics to gauge program success and identify areas for improvement. Analyzed caregiver demographic data to enhance project execution and alignment with caregiver needs, thereby optimizing the impact of localization efforts.• Facilitated comprehensive budgeting and forecasting for the biennium localization budget by evaluating the unique localization requirements of each trust. This ensured the precise allocation of resources, fostering an optimal localization strategy in alignment with organizational objectives. Show less

  • Equity & Language Access Senior Program Manager

    Mar 2021 - now

  • Equity & Engagement Program Manager

    Jan 2019 - Mar 2021

  • Learning Experience Content Lead

    Oct 2015 - Dec 2018