Ariani Mahendra

Experience

• 

  HipCar

  Jul 2017 - Aug 2017

  Intern

  Hipcar Indonesia was a startup offering car-sharing services through a mobile application. - Designed content for marketing purposes- Conducted research on mobile application in car-sharing services

• 

  PT. Sqiva Sistem

  Mar 2019 - Feb 2020

  Fullstack Programmer

  Sqiva Sistem is an Indonesian company that provides a revolutionary web-based system specifically designed for transportation companies. Their system focuses on streamlining and boosting sales within the transportation industry.- Part of the Airline tribe, focusing on Applications for Airline services- Developed and managed Cargo Applications- Coordinated and worked closely with the Business team in several streams to manage information sharing & coordination for feature enhancements

• 

  Verihubs

  Oct 2020 - Oct 2023

  Verihubs is an Indonesian company that provides identity and risk decision platforms (https://www.ycombinator.com/companies/verihubs). Their main focus is helping businesses prevent fraud occurrences, especially in this digital age (https://www.ycombinator.com/companies/verihubs).- Responsible for the complete requirement/acceptance criteria for all backlog/bug issues related to client issues reported by customer success- Prioritize each backlog based on the designated requirements- Review the test case created by the QA team- Prepare detailed product technical documentation that contains all information about the product for external and internal use- Optimize the product development process so that the production version has a minimum bug- Manage and monitor cross-functional product development teams (UI/UX, Engineering, and QA) Show less - Monitor day-to-day client's transactions and business partners to avoid any problems- Responsible for the requirements related to client issues reported by customer success- Collaborate with UI/UX to create a better flow for the product- Communicate with other divisions to help connect and integrate their system with Verihubs API- Conduct research and analysis on the market- Raised any issues or new features regarding the service- Collaborate with other PMs to provide a better experience for clients - Create API documentation for clients Show less - Maintain client's data transactions and business partner's Delivery Report to achieve excellent delivery rate- Designing UI Mockup for initial Dashboard (for internal and clients)- Perform product demos to prospective clients- Communicate with clients to help connect and integrate their system with Verihubs API service - Communicate with business partners to provide documentation and data for the engineering team to develop the services- Assists clients with problems regarding their ongoing transactions- Analyze and research problems- Raised any issue or new features regarding SMS/OTP Service- Collaborate with other PMs to provide a better experience for clients - Create API documentation for clients Show less

  • Product Owner

    Jun 2023 - Oct 2023

  • Product Manager

    Feb 2022 - May 2023

  • Junior Product Manager

    Oct 2020 - Feb 2022
• 

  Quantum Teknologi (Nusantara)

  Apr 2025 - now

  Product Manager

  - Led the end-to-end product development to optimize logistics operations through route optimization, real-time tracking, and centralized delivery performance dashboards.- Collaborated with cross-functional teams to align business requirements, reduce delivery inefficiencies, and enhance on-time performance.