Grzegorz Kaczynski

Grzegorz Kaczynski

Sales and Technical Support Specialist (B2C) | Customer Satisfaction, Technical Troubleshootin

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  • Timeline

  • About me

    Business Development, Sales, ISV, Channel Manager, Technology, Customer Satisfaction, Sales Process

  • Education

    • School of Computer Science and Management in Bielsko-Biala

      2006 - 2009
      IT Engineer specialization in Information Systems
    • Technical school of electronic and mechanical

      2002 - 2005
      Techniques of electrical and power systems
  • Experience

    • Vobis

      Sept 2005 - Jul 2009
      Sales and Technical Support Specialist (B2C) | Customer Satisfaction, Technical Troubleshootin

      As a Sales and Technical Support Specialist (B2C), my role was divided into two main responsibilities. In the sales aspect, I focused on selling computers and computer components, consistently achieving sales targets and ensuring high levels of customer satisfaction.In the technical support aspect, I provided expert assistance in troubleshooting and fixing computer software and hardware issues. My hands-on approach and technical expertise helped customers resolve their problems efficiently, enhancing their overall experience. Show less

    • WizjaNet

      Aug 2009 - Jan 2011
      Sales and Consulting Specialist | Customer Acquisition, Web Solutions, Client Engagement

      As a Sales and Consulting Specialist, my primary objective was to acquire new customers and provide consulting services for creating websites and web applications. I developed strategies to attract clients and deliver tailored web solutions that met their needs.In addition to customer acquisition, I collaborated with the existing client base to develop new concepts and enhance existing solutions. My efforts ensured client satisfaction and drove continuous improvement in our service offerings. Show less

    • Medical-Project Poland

      Jan 2011 - Jul 2011
      Product Manager | Fundraising, Healthcare Training, Stakeholder Relations

      As a Product Manager, I developed and executed strategies to raise funds for training and workshops in the healthcare sector. My primary goal was to secure financial support to enhance educational initiatives and professional development opportunities.I actively maintained relationships with decision-makers from pharmaceutical companies and speakers, ensuring effective collaboration and successful event outcomes. My efforts led to increased funding and stronger partnerships, driving growth and impact in our training programs. Show less

    • Infomex Sp. z o.o.

      Aug 2011 - Sept 2012
      Sales Manager INFOMEX Data Center | Customer Acquisition, Go-to-Market Strategy

      As the Sales Manager at INFOMEX Data Center, my primary goal was to acquire, maintain, and develop customers utilizing our data center services. I focused on colocation, cloud computing, and security services. I developed strategies for customer acquisition and retention, ensuring long-term relationships and business growth.I also played a key role in the acquisition and negotiation of partnership agreements, driving go-to-market activities to enhance our service offerings. My efforts led to significant growth in our customer base and strengthened our market position. Show less

    • IBM

      May 2012 - Oct 2015

      As a DB Security Solutions Representative, I specialized in data governance, database security (DB Security), and data protection solutions, particularly with IBM's Optim and Guardium products. I established and maintained strong relationships with clients in the assigned territory, ensuring their data security needs were met.I explored customer needs, identified new sales opportunities, developed appropriate solutions, and led deals to successful closure. My efforts resulted in securing significant contracts with several major banks in Poland, enhancing their security and protecting their clients' data. This led to a 20% increase in regional sales and a marked improvement in customer satisfaction. Show less As an IBM Client Representative, I established and maintained strong relationships with clients in my assigned territory. I explored customer needs, identified new sales opportunities, developed appropriate solutions, and led deals to successful closures. I effectively presented IBM's value and positioned the company against competitors.I took ownership of the complete sales and fulfillment process, ensuring seamless execution and customer satisfaction. I managed relationships with IBM Business Partners, Brand Specialists, and supporting functions. I continuously broadened and deepened my knowledge of IT solutions, sales, and consulting for customers and partners.During my tenure, I achieved 100% of my sales target and expanded the partner network significantly, leading to an 11% increase in regional sales. Show less As a Sales Specialist for Cloud Solutions at IBM, I played a key role in introducing IBM's cloud solutions (IaaS and PaaS) to the market. My primary goals included acquiring new customers, creating a partner channel, and increasing customer awareness about IBM's cloud offerings.I developed and executed strategies to establish a robust sales ecosystem and partner network from scratch. My efforts led to the successful introduction of IBM cloud solutions in Poland and the Baltic countries. I increased customer engagement and drove significant growth in cloud adoption.During my tenure, I achieved an increase in customer acquisition and successfully onboarded several strategic clients, furthermore10 new partners within the first year. Show less

      • DB Security Solutions Representative | Data Governance, Security DB, Guardium

        Apr 2014 - Oct 2015
      • IBM Client Representative | IT Solutions, Sales Fulfillment, Partner Management

        Sept 2013 - Apr 2014
      • Sales Specialist - Cloud Solutions | Partner Channel Development, Cloud Adoption

        May 2012 - Dec 2013
    • Oracle

      Nov 2015 - Oct 2024

      As ISV Sales Development Manager EMEA, I manage and expand partner ecosystems through strategic collaborations with Independent Software Vendors (ISVs). I develop and execute go-to-market (GTM) strategies for Oracle ISVs to enhance market penetration and boost sales performance. I create comprehensive team strategies that align with overarching business goals and communicate these plans clearly to both team members and key stakeholders.My responsibilities include setting and implementing quantifiable objectives to drive strategic execution. I ensure we achieve our strategic goals by continuously monitoring progress and making necessary adjustments. I coach my team to reach their highest potential and exceed performance expectations. I handle all aspects of team management, from hiring and development to motivation, fostering a high-performing and cohesive unit. Show less As a Sales Manager, I pioneered initiatives to achieve team goals. I developed and communicated strategic plans that aligned with the company's overall business strategy to my team and key stakeholders. I set and clearly articulated measurable objectives to guide the execution of our strategy.I played a crucial role in helping the team execute our strategic goals by monitoring progress and adjusting our approach as necessary. I coached team members, fostering an environment that encouraged peak performance and professional growth. During my tenure, I led efforts that resulted in an 18% increase in sales. Show less As the Territory Manager Poland for Tech & Cloud Solutions, I developed account penetration strategies and closed business at all stages of the sales cycle. I employed both direct and indirect customer approaches, providing advisory and value-selling services. I was responsible for understanding Oracle’s product offerings, particularly cloud PaaS, IaaS, DBaaS, and Oracle Management Cloud, along with competitive issues.I identified new business opportunities by creating and implementing territory campaigns with management assistance. Additionally, I planned and executed marketing campaigns and participated in Oracle's events. I liaised with customer contacts to manage relationships, identify new opportunities, and sell Oracle products and services. I collaborated with sales teams, including field sales, support, and education sales, as well as sales consulting for customers and partners.During my tenure, I was the top performer in my team, achieving over 180% of my sales plan. Show less As the ERP & EPM Territory Manager Poland, I focused on acquiring new customers and business partners, collaborating with Oracle's Partner Network, and building a territory strategy for the Oracle Application portfolio, specifically ERP and EPM products. I successfully expanded our client base and developed strong partnerships, driving significant growth in the region.I played a key role in crafting and implementing strategic plans to penetrate new markets and enhance our market share. My efforts resulted in a 20% increase in customer acquisition and a 30% growth in partner engagement within the first year. Show less

      • ISV Sales Development Manager EMEA | Partner Ecosystem Architect, GTM Strategist

        Jul 2020 - Oct 2024
      • Sales Manager | Client Negotiations, Team Leadership, Sales Strategy

        Jun 2018 - Jul 2020
      • Territory Manager Poland | Tech & Cloud Solutions, Value Selling

        Dec 2016 - May 2018
      • ERP & EPM Territory Manager Poland | Customer Acquisition, Partner Collaboration, Strategic Planning

        Nov 2015 - Nov 2016
    • Broadcom

      Nov 2024 - now
      • Germany Commercial Sales Director

        Aug 2025 - now
      • Strategy and execution specialist

        May 2025 - Jul 2025
      • Account Director

        Nov 2024 - May 2025
  • Licenses & Certifications

    • Oracle Cloud Infrastructure Foundations 2020 Certified Associate

      Oracle
      Oct 2020
      View certificate certificate